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What is Spillman Flex CAD?

In emergency response centers, having access to accurate and comprehensive information is vital in critical situations where lives are at stake. Spillman Flex’s law enforcement dispatch software, combined with CAD mapping tools, facilitates the rapid deployment of the appropriate units to those in distress. This system is designed to accommodate various public safety answering points, jurisdictions, and disciplines on a cohesive platform while enabling individual agencies to preserve their autonomy through customizable configurations and reports. You can seamlessly log calls, dispatch units, and retrieve information either via your keyboard and mouse or directly through the CAD command line, which provides helpful prompts for swift and precise command entry, ultimately saving essential time. The software includes user-friendly features like right-click options and drag-and-drop capabilities to further improve usability. This streamlined interface allows dispatchers to concentrate on what is most important—efficiently addressing emergencies and ensuring public safety. Furthermore, an intuitive system not only enhances operational efficiency but also empowers dispatchers to perform their duties with greater confidence and effectiveness.

What is Computer Aided Dispatch?

The Computer-Aided Dispatch (CAD) System equips dispatchers to handle complex and numerous incidents effortlessly, thereby greatly enhancing their ability to maintain optimal safety for first responders. Entering calls only requires minimal information, and the system automatically records the date and time of each entry. Both Call Takers and Dispatchers are provided access to a comprehensive set of features, enabling all dispatch personnel to view and modify the same Call for Service in real-time, which ensures that every detail enriches the overall record. Furthermore, the CAD System grants dispatchers immediate access to names stored in various Criminal Information Systems (CIS), along with details regarding ongoing and previous incidents, including the ability to review those incidents, response protocols, contact information, and additional data related to the location. This crucial information can be communicated to Mobile Units, which significantly boosts officer awareness and enhances operational efficiency. The seamless integration of these functionalities not only streamlines the dispatching process but also cultivates better communication among all involved personnel, ultimately leading to a more coordinated response to emergencies. The CAD System represents a vital tool in modern emergency management, enabling teams to respond effectively in high-pressure situations.

Media

Media

Integrations Supported

Responder360

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Motorola Solutions

Date Founded

2011

Company Location

United States

Company Website

www.motorolasolutions.com/en_us/products/command-center-software/voice-and-computer-aided-dispatch/spillman-cad.html

Company Facts

Organization Name

Computer Information Systems

Date Founded

1985

Company Location

United States

Company Website

www.cis.com/systems

Categories and Features

Public Safety

Not specified

Transportation Dispatch

Computer Aided Dispatch
Customer Database
Emergency Dispatch
Vehicle Tracking

Categories and Features

Transportation Dispatch

Computer Aided Dispatch
Scheduling

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