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What is Splunk On-Call?

Boost your team's productivity by channeling alerts to the correct personnel, which paves the way for rapid collaboration and effective problem-solving. By ensuring that alerts are delivered to the right individuals, you can significantly reduce the time required to acknowledge and resolve incidents. Our comprehensive ChatOps experience integrates effortlessly with your current tools, providing incident timelines and reporting features that aid in conducting blame-free post-incident evaluations. Increase engagement by connecting with team members in their workspaces; our mobile-first solutions leverage machine learning to ensure on-call access from virtually anywhere. Splunk On-Call simplifies the incident management workflow, reducing alert fatigue and enhancing system uptime. Take advantage of Splunk On-Call to refine your on-call schedules and escalation protocols, automating processes ranging from rotations to overrides. Our platform offers contextual alert information, machine learning-driven recommendations, and fosters teamwork to effectively address issues, all while diligently recording essential remediation details for future review. This not only allows teams to swiftly resolve incidents but also equips them with insights to enhance their responses in the future, fostering a culture of continuous improvement. By embracing these tools, teams can cultivate a more resilient and responsive incident management approach.

What is LiveAssurance?

BlueCat LiveAssurance serves as a sophisticated cloud-based platform for proactive monitoring and remediation, meticulously crafted to guarantee the health, compliance, and uninterrupted functionality of vital network and security systems, including DNS, DHCP, IPAM, firewalls, and load balancers. Utilizing a combination of APIs, SNMP, CLI commands, along with detailed log and configuration analyses, it continuously monitors devices and services, ensuring the operational integrity of DNS/DHCP servers, the reliability of address managers, and the correct configurations of firewalls and load balancers. Additionally, it monitors crucial factors such as certificate expiration, high-availability conditions, license status, and significant external dependencies like NTP and identity servers. When LiveAssurance detects any anomalies—whether they be configuration drift, performance setbacks, resource limits approaching their thresholds, HA cluster desynchronization, or the looming expiration of certificates or licenses—it autonomously performs root-cause analysis without necessitating human intervention. After completing this analysis, it produces detailed diagnostics and recommends corrective actions to address the identified issues, ensuring the robustness and efficiency of the network and security infrastructure. The automation inherent in these processes significantly boosts operational efficiency, enabling teams to concentrate on strategic objectives rather than being mired in ongoing troubleshooting. This comprehensive approach not only mitigates risks but also enhances overall service reliability across the network.

Media

Media

Integrations Supported

AlertSite
Checkly
Cron To Go
Cronitor
Dotcom-Monitor
Dynatrace
FireHydrant
Jira Work Management
New Relic
Phoenix Incidents
Sematext Cloud
Slack
SolarWinds Pingdom
Splunk Cloud Platform
Uptime.com
eG Enterprise

Integrations Supported

Cisco Secure Firewall
Fortinet FortiWeb Web Application Firewall
vSRX Virtual Firewall

API Availability

API Availability

Has API

Pricing Information

$27.00/month/user
Free Version

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.splunk.com

Company Facts

Organization Name

BlueCat

Date Founded

2001

Company Location

United States

Company Website

bluecatnetworks.com/products/live-assurance/

Categories and Features

Issue Tracking

Dashboard
Escalation Management
Issue Scheduling
Knowledge Base
Project Management
Scheduling

IT Alerting

Not specified

IT Asset Management

Contract/License Management
Inventory Management
Supplier Management

IT Management

Not specified

Log Management

Not specified

Network Monitoring

Not specified

Categories and Features

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