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What is Sprinklr?

Sprinklr is an enterprise-grade, AI-native Unified Customer Experience Management platform built to power modern customer engagement. It unifies marketing, social, customer service, and insights into a single system of record. Sprinklr analyzes billions of digital conversations to deliver real-time consumer, product, and market intelligence. AI copilots and intelligent agents automate engagement, routing, and insight generation across teams. The platform enables consistent, compliant brand experiences across more than 30 digital and social channels. Customer service teams use Sprinklr to deliver faster, more empathetic support through omnichannel workflows. Marketing teams orchestrate global campaigns while maximizing ROI with data-driven insights. Built-in workflows simplify automation, governance, and operational efficiency. Sprinklr integrates with enterprise systems to eliminate silos and unify data. Designed for large-scale organizations, it supports customization, security, and compliance requirements. Trusted by iconic global brands, Sprinklr is recognized by leading industry analysts. Overall, it helps enterprises elevate every customer interaction and scale exceptional experiences worldwide.

What is Atajoy?

Atajoy distinguishes itself as a leading platform for digital marketing and omnichannel automation, utilizing artificial intelligence to assist creators, brands, and agencies in improving their online presence, streamlining communication, and increasing conversion rates in the global messaging environment. As it readies itself to become a Meta Business Partner, Atajoy adeptly bridges the gap between raw social media interactions and structured business growth initiatives. Our mission is to provide businesses with a strong, secure framework that transforms social media conversations into automated, high-conversion customer engagement. By integrating state-of-the-art AI technology with cohesive messaging solutions, Atajoy enables organizations to seamlessly oversee, scale, and protect their brand engagements while upholding account integrity and authority. In addition, Atajoy is committed to revolutionizing how companies connect with their audiences, fostering meaningful relationships that lead to sustainable success. Through these innovations, businesses can expect a transformative approach to audience engagement.

Media

Media

No images available

Integrations Supported

Amazon
Anthropic
AppsFlyer
Azure AI Anomaly Detector
Bedrock
Contentful
Dynamics 365 Commerce
Freshdesk
Mediaocean
Okta
Oracle B2C Service
Ozonetel
SAP Ariba
Salesforce
Shutterstock
Slack
Snowflake
Twilio
WordPress

Integrations Supported

Instagram

API Availability

Has API

API Availability

Pricing Information

Custom, Quote-based Pricing

Pricing Information

$14.99/month
Free Version

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Sprinklr

Date Founded

2009

Company Location

United States

Company Website

www.sprinklr.com

Company Facts

Organization Name

Atajoy

Date Founded

2025

Company Location

Canada

Company Website

atajoy.com

Categories and Features

Agentic AI

Not specified

AI Agents

Not specified

AI Customer Service

Not specified

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Content Distribution

Not specified

Content Experience

Not specified

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Marketing Calendar

Not specified

Marketing Compliance

Not specified

Social Listening

Not specified

Social Media Advertising

Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Content Management
Customer Engagement
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Categories and Features

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