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What is Sprinklr?

Sprinklr is an enterprise-grade, AI-native Unified Customer Experience Management platform built to power modern customer engagement. It unifies marketing, social, customer service, and insights into a single system of record. Sprinklr analyzes billions of digital conversations to deliver real-time consumer, product, and market intelligence. AI copilots and intelligent agents automate engagement, routing, and insight generation across teams. The platform enables consistent, compliant brand experiences across more than 30 digital and social channels. Customer service teams use Sprinklr to deliver faster, more empathetic support through omnichannel workflows. Marketing teams orchestrate global campaigns while maximizing ROI with data-driven insights. Built-in workflows simplify automation, governance, and operational efficiency. Sprinklr integrates with enterprise systems to eliminate silos and unify data. Designed for large-scale organizations, it supports customization, security, and compliance requirements. Trusted by iconic global brands, Sprinklr is recognized by leading industry analysts. Overall, it helps enterprises elevate every customer interaction and scale exceptional experiences worldwide.

What is Scompler?

Welcome to your ultimate Content Command Center! Begin by identifying your objectives and how they can benefit your audience, while outlining every aspect of your content strategy. This should encompass audience personas, the buyer's journey, diverse content formats, media types, and distribution channels. Whether it's blog articles, websites, direct mail campaigns, brochures, or social media posts, systematically organize all your content based on strategic planning considerations. Subsequently, allocate responsibilities to your team for each stage of the workflow. You have the option to export your content to platforms like WordPress or other content management systems for publishing purposes. Promotion can then be executed through social media with automated, time-sensitive postings. Additionally, generate reports to analyze which pieces of content resonate the most with your audience. By integrating your content with data from web analytics tools and social media metrics, you can pinpoint essential performance indicators. Scompler empowers organizations to establish a virtual newsroom, maintain an editorial calendar, and oversee production processes seamlessly. With all the necessary tools to strategize topics, manage digital assets, share across social networks, evaluate your achievements, and oversee content development, Scompler consolidates everything into one comprehensive platform. Ultimately, this streamlined approach not only enhances efficiency but also drives better engagement with your content.

Media

Media

Integrations Supported

Google Drive
WordPress
Adobe Acrobat
AppsFlyer
Aprimo
Branch
Bynder
Contentful
Dynamics 365 Commerce
Jira
Okta
OpenAI
Oracle B2C Service
Ozonetel
Snowflake
Twilio

Integrations Supported

Google Drive
WordPress
Canva
DeepL
Google Analytics
YouTube

API Availability

Has API

API Availability

Pricing Information

Custom, Quote-based Pricing

Pricing Information

€19 per 2 users per month
Team: €99 per user per month
Pro: €199 per user per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sprinklr

Date Founded

2009

Company Location

United States

Company Website

www.sprinklr.com

Company Facts

Organization Name

Scompler Technologies GmbH

Date Founded

2016

Company Location

Germany

Company Website

scompler.com

Categories and Features

Agentic AI

Not specified

AI Agents

Not specified

AI Customer Service

Not specified

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Content Distribution

Not specified

Content Experience

Not specified

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Marketing Calendar

Not specified

Marketing Compliance

Not specified

Social Listening

Not specified

Social Media Advertising

Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Content Management
Customer Engagement
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Categories and Features

Community

Content Management
Content Moderation
Social Media Management
Website Management

Content Analytics

Not specified

Content Creation

Collaboration Tools
Content Calendar
Content Planning
Sales Content Creation
User-Generated Content
Written Content Creation

Content Distribution

Not specified

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