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What is SpudgerHQ?

SpudgerHQ is a cloud-driven software solution designed specifically for independent mobile repair shops. It combines a range of features such as managing customer information and devices, tracking repairs, processing point-of-sale transactions, overseeing inventory, handling purchases, fulfilling customer orders, and delivering in-depth reporting functionalities. Team members can input IMEI or serial numbers, evaluate device conditions along with reported issues, add necessary services and parts, assign technicians, and manage jobs throughout the repair lifecycle, which includes quality control, payment handling, and customer pickups. Digital repair agreements enable customers to review and sign documents, ensuring that notes and job statuses are regularly updated for clarity and transparency. Moreover, the platform includes vital tools for inventory oversight, allowing users to receive stock, conduct stock assessments, manage reserved items for customer orders, produce receipts, scrutinize sales reports, and execute end-of-day reconciliations. Tailored to meet the needs of both solo shop owners and repair teams, the Solo and Team plans offer features like staff account creation, role assignments, and technician management, addressing diverse operational requirements. This intuitive, web-based platform is fully compatible with desktops, tablets, and smartphones, and it provides a 14-day free trial period, giving potential users the opportunity to evaluate its functions before committing to a subscription, which enhances user confidence in their decision-making process.

What is NextStep Repair?

Transforming complex repair jobs into simple, sequential guidelines allows technicians to carry out repairs more quickly and safely. NextStep Repair acts as an engaging resource for maintenance, developed by experts who hold ASE, OE, and JPRO certifications. Its regularly refreshed content guarantees that users have access to the most up-to-date information, negating the necessity for expensive manual updates or additional purchases. The inherently risky nature of truck repairs makes prioritizing safety and minimizing shop liability imperative, which is why adhering to thorough safety protocols is vital. With clear and precise repair instructions, it feels like having an experienced mechanic by your side in the workshop, aiding technicians of all skill levels in executing vehicle repairs more effectively. Moreover, it tackles challenges that diagnostic tools might miss, enabling technicians to swiftly address symptom-based issues that can stump even skilled mechanics. By using NextStep Repair, the ambiguity surrounding repair procedures is eradicated, allowing technicians to enhance the efficiency of service bays and quickly return trucks to operation. This forward-thinking strategy not only improves productivity but also encourages a culture of ongoing learning and refinement in repair methodologies. Ultimately, it empowers technicians to feel confident in their abilities, knowing they have a reliable resource at their fingertips.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$15/month
Solo is $15/month for one operator or $144/year ($12/month equivalent). Team is $49/month or $468/year ($39/month equivalent). Annual billing saves $36 on Solo and $120 on Team. A 14-day free trial is available; a paid plan is required to continue afterward.
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SpudgerHQ

Date Founded

2026

Company Location

Vietnam

Company Website

spudgerhq.com

Company Facts

Organization Name

Noregon Systems

Date Founded

1993

Company Location

United States

Company Website

www.noregon.com/nextstep-repair/

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Categories and Features

Heavy-Duty Repair

Not specified

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