Squaretalk
4.8 out of 5 starsFive9
4.0 out of 5 starsRatings and Reviews 314 Ratings
Ratings and Reviews 2 Ratings
What is Squaretalk?
Squaretalk is an all-in-one contact center solution built specifically for modern sales teams. This powerful software improves how businesses of all sizes connect with prospects and customers, convert opportunities, and grow.
Advanced features like VoIP, WhatsApp Business messaging, SMS, Email, and AI automation help you shorten sales cycles and elevate outreach without adding more complexity or increasing costs.
Squaretalk’s platform provides omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, enterprise-grade security, and affordable scalability. Internal chat functionality facilitates real-time collaboration, enabling faster synchronization, more effective mentoring, smoother escalations, and a unified environment for both internal and customer communications.
We provide phone numbers in 150+ popular and niche destinations, so your businesses can easily establish and maintain a local presence, build trust, and expand globally.
Discover how Squaretalk’s cloud contact center platform can enhance your team’s performance, connection rates, and success today.
What is Five9?
For more than ten years, Five9 has dedicated itself entirely to developing cloud-based contact center software. It has established itself as a leader in the execution category within the Gartner Contact Center as a Service Magic Quadrant Leaders Quadrant. As a result of this recognition, Five9 has become the go-to choice for enterprise contact centers that require a trustworthy, secure, and scalable solution to meet their needs. This unwavering commitment to excellence has solidified Five9’s reputation in the industry.
Integrations Supported
Freshdesk
Salesforce
Zendesk
ABBYY Timeline
Balto
Cogito
Daisee
Echo AI
Enthu.ai
Google Cloud Agent Assist
API Availability
Has API
API Availability
Pricing Information
$15/month/user
Pricing Information
$100.00 per user per month
Inbound, Outbound, and Blended Dialer packages available
Supported Platforms
SaaS
Windows
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Squaretalk
Date Founded
2010
Company Location
Israel
Company Website
squaretalk.com
Company Facts
Organization Name
Five9
Date Founded
2001
Company Location
United States
Company Website
go.five9.com/call-center-software
Categories and Features
AI Voice Agents
Not specified
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Call Center Infrastructure (CCI)
Not specified
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Contact Center as a Service (CCaaS)
Not specified
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FTC Compliance
Lead Management
Sales Dialers
Not specified
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
Softphone
Call Logging
Call Recording
Call Transfer
Caller Identification
Contact Management
Virtual Phone Number
Not specified
Categories and Features
AI Dialers
Not specified
AI Voice Agents
Not specified
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Call Center Infrastructure (CCI)
Not specified
Call Monitoring
Not specified
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Contact Center as a Service (CCaaS)
Not specified
Contact Center Quality Assurance
Not specified
Customer Engagement
Analytics
Communication Management
Feedback Collection
Live Chat
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Text Analysis
Trend Analysis
Customer Service
Live Chat
Self Service Portal
Customer Success
Communication Management
Customer Engagement
Customer Lifecycle Management
Usage Tracking / Analytics
Experience Orchestration
Not specified
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Power Dialers
Not specified
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Sales Dialers
Not specified
Sales Enablement
Contact Management
Goals / Quota Management
Lead Management
Performance Management
Territory Management
Telemarketing
Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center
Telephony
Not specified
Workforce Optimization (WFO)
Not specified