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What is Squid Alerts?

Squid Alerts employs on-call schedules along with escalation protocols to facilitate the proper delivery of alerts to the designated personnel through various channels such as SMS, voice calls, email, and push notifications. Notifications from different systems come through multiple avenues, including email, API integrations, and voicemail. Both managers and team members can be part of the notification system, which also features flood protection, shared phone numbers for streamlined routing to on-call staff, and various other integrations. Team leaders have the authority to set criteria for alert routing and define escalation pathways for notifications. When an alert is received, the established routing criteria determine whether it should trigger an incident, be forwarded, or be ignored entirely. The escalation pathways specify who will be notified, the methods of notification, and the timing involved. On-call calendars can be customized to accommodate both primary and backup on-call personnel, ensuring a comprehensive coverage plan. We offer options for either automated management of your on-call duties or assistance in crafting tailored schedules to fit your needs. Additionally, reminders can be sent if you neglect to update your on-call calendar, helping to guarantee that important changes are not overlooked. This all-encompassing strategy not only streamlines alert management but also significantly improves the responsiveness of your team, making it easier to handle incidents effectively.

What is All Quiet?

All Quiet is an advanced, AI-powered incident management system that automates the process of responding to technical disruptions. With features such as customizable on-call rotations, smart escalation protocols, and real-time collaboration integrations with platforms like Slack and Jira, All Quiet enables teams to handle incidents quickly and efficiently. The platform also offers detailed status pages for real-time updates, integrated reporting tools for KPIs, and webhooks for custom workflows. Whether you’re managing a small team or a large-scale enterprise, All Quiet ensures seamless incident resolution and enhanced operational efficiency.

Media

Media

No images available

Integrations Supported

Slack
LogicMonitor
New Relic
Site24x7
Splunk AppDynamics

Integrations Supported

Slack
Amazon CloudWatch
Azure Monitor
Dash0
Datadog
Google Cloud Monitoring
Grafana Cloud
Jira
Linear
Microsoft Teams
Notion
Sentry

API Availability

Has API

API Availability

Pricing Information

$72 per Month
Billed annually
Free Trial Offered?

Pricing Information

$4.99/user/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Squid Alerts

Date Founded

2017

Company Location

United States

Company Website

www.squidalerts.com

Company Facts

Organization Name

All Quiet

Date Founded

2022

Company Location

Germany

Company Website

allquiet.app

Categories and Features

IT Alerting

Not specified

Categories and Features

Incident Management

Not specified

Incident Response

Not specified

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