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What is Stacks?

Stacks is a comprehensive hosted CRM and business workspace that integrates a variety of features, such as managing customer records, sales processes, follow-up tasks, email marketing, review solicitations, invoicing, appointment management, support ticket oversight, and time tracking within a single platform. By enabling shared access to customer data and activity logs, it allows solo entrepreneurs, freelancers, and small teams to efficiently manage leads, sales, billing, bookings, and customer service in a collaborative manner. Users can organize contacts and deals, craft marketing emails, request feedback, generate quotes and invoices, showcase their availability, manage support tickets, and track tasks and billable hours seamlessly. The primary plan provides all seven modules for free, allowing unlimited users and contacts, while the complimentary version includes 50 one-time AI credits, with options for paid plans for greater AI usage. Moreover, businesses can easily integrate their own Stripe accounts for payment processing and connect with a variety of supported email services for effortless communication. Additionally, a REST API and MCP endpoint offer scoped access for smooth software integrations, enhancing the platform's functionality. This all-encompassing solution guarantees that users have every essential tool at their disposal to optimize their operations and foster stronger customer relationships, ultimately driving business growth.

What is Ravine Desk?

Ravine Desk functions as an all-inclusive help desk and ticket management solution tailored for small IT service providers, managed service providers (MSPs), and consultants overseeing various client accounts. Created by an active MSP, this platform was honed through practical support situations encountered during its development. Each user account is granted a distinct branded subdomain along with a personalized client portal to facilitate easy access. Clients can submit support tickets through email, directly via the portal, or using a customizable support widget that can be integrated into any website, ensuring that client email replies are automatically linked to the correct ticket. Furthermore, all plans include an integrated AI assistant that provides daily summaries and evaluations of issues, enhancing ticket triage and offering client-facing status updates in the premium options. The pricing model is straightforward and based solely on the number of technicians, removing any per-ticket or per-client fees while permitting unlimited tickets across all tiers. For those looking to try out the service, a risk-free 14-day trial is available without requiring a credit card, allowing prospective users to fully explore the platform's features before committing. This initiative underscores the commitment to providing a user-friendly experience for clients and helps ensure their satisfaction with the service.

Media

Media

Integrations Supported

Brevo
Model Context Protocol (MCP)
Resend
SendGrid
Stripe

Integrations Supported

Claude Code

API Availability

Has API

API Availability

Has API

Pricing Information

$0/month
The Free plan costs $0 per month and includes all seven modules, unlimited users and contacts, and 50 one-time AI credits.
Free Version

Pricing Information

$12/month
Flat monthly plans, no per-seat pricing. Solo $12/mo (1 technician, up to 100 clients). Duo $29/mo (3 technicians, 250 clients). Team $59/mo (10 technicians, 750 clients, adds AI auto-triage and client status summaries). Pro $99/mo (20 technicians, unlimited clients). These are founding rates; regular prices are $15 / $39 / $89 / $179. AI assistant (daily briefing, ticket analysis) included on every plan. 14-day free trial, no credit card required. Optional AI Boost packs from $12/mo. Agent Seats (AI agents working tickets via REST API) available as an early-access add-on.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Vantage Technologies, LLC

Date Founded

2026

Company Website

stackscrm.com

Company Facts

Organization Name

Ravine Software

Date Founded

2012

Company Location

United States

Company Website

ravinedesk.com

Categories and Features

CRM

Not specified

Categories and Features

Help Desk

Introducing a ticketing system that features a customized client portal, the ability to convert emails into tickets, track billable hours for each comment, and includes an AI assistant with every tier. Tailored for freelancers and small development teams, our service offers straightforward monthly pricing starting at just $12, along with a complimentary 14-day trial to get you started.

Customizable Branding
Email Integration
Interaction Tracking
Multi-Channel Communication
Self Service Portal
Ticket Management

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