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What is Startly?

Startly is a fully integrated IT Service Management (ITSM) and Professional Services Automation (PSA) platform designed to optimize how service delivery organizations manage operations. Created by IT professionals who understand the unique challenges of the industry, Startly brings together service management, project execution, resource allocation, and financial tracking into a single, seamless system. Its Service Management Suite handles ticketing, incident tracking, SLA monitoring, and customer surveys to ensure timely resolutions and consistent service quality. The Project Management module helps teams plan, assign, and monitor tasks efficiently, while Resource Management optimizes workforce allocation and utilization. Built-in Change and Asset Management features, including a robust Configuration Management Database (CMDB), provide transparency and control over complex IT environments. Startly’s Insights & Analytics dashboard delivers real-time visibility into performance metrics, enabling data-driven decision-making. The platform is designed to reduce operational costs by up to 85%, accelerate staffing and delivery, and ensure projects stay 95% within budget. Whether you’re running managed services, software projects, or internal IT operations, Startly streamlines every aspect of delivery from one intuitive interface. With simple pricing—just $15 per user per month—and a 30-day free trial, Startly makes enterprise-grade IT management accessible for teams of all sizes. Reliable, affordable, and powerful, Startly helps IT organizations achieve operational excellence through unified service automation.

What is BCS (Business Coordination Software)?

BCS (Business Coordination Software) is a comprehensive ERP solution for service providers, built on a powerful project management core. It enables organizations to plan, execute, control, and invoice projects while seamlessly integrating all related business processes into one central platform. At the heart of BCS is its project management foundation: all relevant data—such as time, services, resources, and costs—is captured directly within the project context. This creates full transparency across all project phases and allows you to monitor progress, budgets, and utilization in real time. Based on this consistent data foundation, you can generate reliable forecasts, perform plan–actual comparisons, and identify deviations at an early stage. Project managers, teams, and controllers all benefit from up-to-date, connected information that supports efficient collaboration and well-founded decision-making. Building on this core, BCS extends into a fully integrated ERP system that connects key business functions such as resource management, CRM, quotation and invoicing, as well as controlling. This ensures end-to-end processes without media disruptions and enables a holistic view of your business operations. Whether you manage small projects, large programs, internal initiatives, or customer projects, BCS scales flexibly to your requirements. The software’s modular structure allows you to tailor the system precisely to your needs. You can activate only the functionalities you require and expand them as your organization evolves. Customizable workflows and reporting capabilities further ensure that BCS adapts to your specific processes rather than the other way around. BCS supports modern service delivery models and can be operated as a SaaS solution hosted in Germany or deployed on-premises within your own IT infrastructure. This flexibility allows you to choose the operating model that best fits your organizational and regulatory requirements.

Media

Media

Integrations Supported

Active Directory
Okta

Integrations Supported

Microsoft 365
OAuth
Suite Answer Center

API Availability

API Availability

Pricing Information

$15/user/month

Pricing Information

$20/user
Further details on request.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Startly Labs

Date Founded

2020

Company Location

United States

Company Website

www.startly.com

Company Facts

Organization Name

Projektron GmbH

Date Founded

2001

Company Location

Germany

Company Website

www.projektron.de/en

Categories and Features

Change Management

Not specified

CMDB

Not specified

Help Desk

Not specified

IT Asset Management

Not specified

IT Project Management

Not specified

IT Service

Not specified

ITSM

Not specified

MSP

Not specified

Resource Management

Not specified

Service Desk

Not specified

Categories and Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Collaboration
Process Mapping
Process Modeling & Design
Visual Workflow Management

Help Desk

Alerts / Escalation
Document Storage
Email Integration
IT Asset Management
Incident Management
Knowledge Base
Known Issue Management
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Knowledge Base
Project Management
Task Management

IT Asset Management

Asset Tracking
Contract/License Management
IT Service Management
Inventory Management
Maintenance Management
Supplier Management

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Risk Management

Dashboard
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Reputation Risk Management
Response Management
Risk Assessment

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