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What is Statflo?

Harness the potential of customized communication with clients using their preferred channels. Statflo distinguishes itself as the only enterprise-level customer engagement platform that is entirely compliant and specifically designed for front-line teams. Our main priority is to ensure that strong compliance measures and security protocols are firmly in place for all customer interactions. With intelligent filtering capabilities, your front-line teams can hold personalized conversations through business text messaging while adhering to legal, security, and brand guidelines. By integrating your preferred applications and tools, you can seamlessly access customer data within the platform, empowering your customer-facing teams to leverage relevant information efficiently. Take advantage of real-time data to engage with each customer individually, making it possible to create campaigns and offers that are thoughtfully tailored to every stage of the customer journey. This method not only strengthens customer relationships but also fosters increased engagement and loyalty over time, ultimately contributing to long-term business success. By prioritizing these strategies, companies can create deeper connections with their clientele, ensuring that they remain at the forefront of customer satisfaction.

What is Chat Lab?

Cutting-edge conversational technology that taps into the insights of the mobile-first generation is revolutionizing conventional research techniques. By cultivating an ongoing, interactive dialogue with your audience, you can replace outdated methods with a more engaging experience. Our platform, Chat Lab, empowers you to create vibrant mobile communities composed of customers, supporters, and team members, facilitating instant engagement and feedback. The journey starts with chats—conversational surveys that can be easily disseminated through social media and widely-used messaging apps. Unlike traditional methods of gathering experience data, chats provide a more fluid, engaging, and interactive style of communication. This innovative tool significantly enhances customer relationships by delivering a research experience that feels more personal and relatable. By embracing agility, mobility, and conversational connection, this approach signifies the future of community engagement. Tailored specifically for researchers, Chat Lab streamlines the development of continuously active and highly engaged communities. You have the ability to design captivating chats with various question formats, encouraging a broad spectrum of feedback through text, images, videos, or audio clips for more profound insights. Furthermore, this method ensures that you stay aligned with your audience’s evolving preferences and requirements in real time, fostering stronger, more meaningful connections. Engaging with your audience through this modern platform not only enriches the research process but also encourages a deeper understanding of their needs.

Media

Media

Integrations Supported

Facebook Messenger
Microsoft Dynamics 365
Salesforce

Integrations Supported

Facebook Messenger
Microsoft Dynamics 365
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Statflo

Date Founded

2012

Company Location

Canada

Company Website

www.statflo.com

Company Facts

Organization Name

Rival Technologies

Company Location

Canada

Company Website

www.rivaltech.com

Categories and Features

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Mobile Marketing

Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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