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What is Statflo?

Harness the potential of customized communication with clients using their preferred channels. Statflo distinguishes itself as the only enterprise-level customer engagement platform that is entirely compliant and specifically designed for front-line teams. Our main priority is to ensure that strong compliance measures and security protocols are firmly in place for all customer interactions. With intelligent filtering capabilities, your front-line teams can hold personalized conversations through business text messaging while adhering to legal, security, and brand guidelines. By integrating your preferred applications and tools, you can seamlessly access customer data within the platform, empowering your customer-facing teams to leverage relevant information efficiently. Take advantage of real-time data to engage with each customer individually, making it possible to create campaigns and offers that are thoughtfully tailored to every stage of the customer journey. This method not only strengthens customer relationships but also fosters increased engagement and loyalty over time, ultimately contributing to long-term business success. By prioritizing these strategies, companies can create deeper connections with their clientele, ensuring that they remain at the forefront of customer satisfaction.

What is SPLICE Dialog Suite?

SPLICE Software assists companies in developing compelling and efficient communication strategies that align effortlessly with their current operations. With its innovative, patent-pending Dialog Suiteâ„¢, SPLICE guarantees that all customer opt-ins are managed in a way that adheres to legal requirements. The automation of communication processes offered by SPLICE enhances operational efficiency across various scenarios, catering to both incoming and outgoing messages. Additionally, the effectiveness of high-quality communication is highlighted through our acclaimed analytics tools, allowing businesses to measure and understand the benefits clearly. By leveraging these resources, organizations can not only streamline their communication efforts but also drive greater engagement with their audience.

Media

Media

Integrations Supported

Salesforce
Microsoft Dynamics 365

Integrations Supported

Salesforce
Duck Creek Suite
EZLynx
Majesco
Sapiens P&C

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Annual contract based on monthly volume with initial setup cost based on number of use cases / workflows.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support

Training Options

Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Statflo

Date Founded

2012

Company Location

Canada

Company Website

www.statflo.com

Company Facts

Organization Name

SPLICE Software

Date Founded

2006

Company Location

Canada

Company Website

www.splicesoftware.com

Categories and Features

Conversational Marketing

Appointment Scheduling
Lead Distribution

Customer Communications Management

Chat / Messaging
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Template Management

Mobile Marketing

Channel Attribution
Contextual Targeting
Engagement Monitoring

SMS Marketing

2-Way Messaging
Contact Management
Message Personalization
Reporting/Analytics

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
Queue Management
Real-time Chat
Reporting/Analytics

Consent Management Platforms

Additional Users / Permissions
Automatic Cookie-Blocking
CCPA Compliance
Cookie Crawling
Design/Branding Customization
GDPR Compliance
IAB Compliance
Reporting / Analytics
Responsive Design

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Template Management

IVR

Call Center
Survey Management
Text to Speech
Voice Customization
Voice Mail

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Library
Supports Audio / Images / Video

Telephony

Contact Management
IVR / Voice Recognition
Inbound Reporting
Voice & Data Integration

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