PagerDuty Reviews & Ratings

PagerDuty

4.7 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 44 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

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What is Statuspage?

Minimize the volume of support requests during an incident by proactively communicating with your customers. Utilize Statuspage to manage your subscribers effortlessly and distribute consistent messages across multiple platforms, such as email, SMS, and in-app alerts. You can customize which elements of your service are displayed on your page and take advantage of over 150 third-party integrations to showcase the status of critical tools your service relies on, including Stripe, Mailgun, Shopify, and PagerDuty. Statuspage is designed to integrate smoothly with your preferred monitoring, alerting, chat, and help desk solutions, ensuring a swift response every time. Streamline incident communication by employing pre-crafted templates and effective integrations with your existing incident management systems, which allows you to quickly update users. Moreover, enhance the utility of your page as a marketing tool through Uptime Showcase, which allows you to share historical uptime statistics with both current and potential customers, fostering trust and credibility. This approach not only enhances communication during incidents but also elevates the perception of your service as dependable and transparent, ultimately contributing to a stronger customer relationship. By emphasizing reliability in your communications, you create a supportive environment that can mitigate customer concerns during challenging times.

What is PagerDuty?

PagerDuty, Inc. (NYSE PD) stands out as a frontrunner in the realm of digital operations management, catering to businesses of various scales that seek to enhance customer experiences in an always-connected environment. Teams utilize PagerDuty to swiftly diagnose and resolve issues while uniting the appropriate individuals to avert similar challenges in the future. With over 350 integrations, including popular platforms such as Slack, Zoom, and ServiceNow, along with Microsoft Teams, Salesforce, and AWS, PagerDuty enables organizations to consolidate their technological resources and attain a comprehensive perspective on their operations. This integration not only streamlines workflows within their existing tools but also fosters improved collaboration among team members. Consequently, PagerDuty empowers organizations to be more proactive and effective in their operational strategies.

Media

Media

Integrations Supported

AuthPoint
BI Book
Datadog
Desktop.com
FireHydrant
IsDown
Jira Service Management
Latitude
Matia
New Relic
Pagerly
Rippling
Rootly
Slack
SolarWinds Pingdom
Uptime.com
Zoom
Zoom Chat
Zulip
incident.io

Integrations Supported

AuthPoint
BI Book
Datadog
Desktop.com
FireHydrant
IsDown
Jira Service Management
Latitude
Matia
New Relic
Pagerly
Rippling
Rootly
Slack
SolarWinds Pingdom
Uptime.com
Zoom
Zoom Chat
Zulip
incident.io

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Atlassian

Company Location

United States

Company Website

www.statuspage.io

Company Facts

Organization Name

PagerDuty

Date Founded

2006

Company Location

United States

Company Website

www.pagerduty.com

Categories and Features

Incident Management

Incident Reporting

Categories and Features

Agentic DevOps

Not specified

AI SRE Agents

Not specified

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
Incident Reporting
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Incident Response

Not specified

Issue Tracking

Issue Scheduling
Project Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Asset Management

Contract/License Management
IT Service Management
Inventory Management
Supplier Management

IT Management

Scheduling
User Activity Monitoring

IT Service

IT Asset Management
Incident Management
Release Management
Service Reporting
Ticket Management

ITSM

Asset Tracking
Change Management
Contract/License Management
Project Management
Release & Deployment Management

Log Management

Data Visualization
Event Logs
Remediation

Network Management

Not specified

Network Monitoring

Diagnostic Tools
Real Time Analytics
Server Monitoring
Uptime Monitoring

Runbook Automation

Not specified

SaaS Management

License Management
Onboarding
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management

Server Management

CPU Monitoring
Database Servers
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring

Website Monitoring

Event Logs
Event-Based Notifications
Mail Server Monitoring
Real Time Monitoring

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