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What is Stippa?

Stippa is an innovative cloud-based scheduling platform tailored for independent hairdressers, barbers, beauty salons, and other small businesses reliant on appointments. Users benefit from a customized online booking page and an embeddable widget that enables clients to easily choose their preferred services, staff, and appointment slots, making it simple to book, cancel, or adjust appointments online. Business owners have the advantage of managing their offerings, setting operational hours, scheduling breaks, overseeing staff availability, and coordinating appointments through a unified calendar, while maintaining detailed customer profiles that track visit histories and personal notes. To further improve the customer experience, Stippa automatically dispatches booking confirmations and email reminders, and offers WhatsApp notifications for eligible plans. Additionally, the platform allows businesses to process online payments or request deposits to alleviate the effects of no-shows. Stippa also includes extra features like Google Calendar integration, mobile applications for staff, waiting list management, recurring appointments, reporting tools, and access to APIs or webhooks in certain subscription plans. With a straightforward pricing model that eliminates booking commissions, Stippa serves as an economical option for efficiently managing appointment-driven services. This all-inclusive software not only simplifies operations for small businesses but also allows them to concentrate on providing top-notch customer service, ultimately leading to increased client satisfaction and loyalty.

What is Relay?

Relay serves as a comprehensive tool for customer communication and appointment management, tailored for businesses that rely on appointments like salons, barbershops, med spas, tattoo parlors, and pet grooming services. It streamlines communication by merging various message sources—such as texts, emails, phone calls, web chats, form submissions, and social media inquiries from platforms like Facebook and Instagram—into a single customer inbox, facilitating easier oversight. Users can seamlessly distribute booking links, integrate their schedules with Google Calendar, identify scheduling conflicts, send appointment reminders to clients, prompt for rebookings, and notify waitlisted customers when slots open up. Moreover, its automated workflows allow for prompt responses to missed calls and effective follow-ups with prospective clients. Relay's intelligent features can draft responses for staff approval or send automatic replies tailored to user preferences. The optional AI Front Desk capability can manage incoming calls and handle appointment scheduling efficiently. The platform also includes tools for contact management, customizable forms, workflow processes, and API access for subscribers of eligible paid plans. Operating in a web-based format, Relay integrates effortlessly with Martello's ecosystem, including Mycel, which serves as a centralized business knowledge hub, thereby improving operational productivity. In addition, this all-encompassing solution is designed to adapt to the specific needs of its users, ensuring a more personalized experience.

Media

Media

Integrations Supported

Google Calendar
WhatsApp

Integrations Supported

Google Calendar
Instagram
Mycel

API Availability

Has API

API Availability

Has API

Pricing Information

€9/month
Solo is €9/month for 1 staff member; Starter is €19/month for up to 2, Groei is €39/month for up to 4, and Pro is €79/month for up to 10. Prices exclude VAT. Annual billing is available with a 17% discount. Plans renew automatically and can be canceled, with access continuing through the current billing period. Bookings carry no commission. A one-month free trial is available without a credit card.
Free Trial Offered?

Pricing Information

$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Mac

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

De Rechter Software

Date Founded

2025

Company Location

Netherlands

Company Website

stippa.nl

Company Facts

Organization Name

Martello Systems

Date Founded

2026

Company Location

United States

Company Website

relaycustomerops.com

Categories and Features

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