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What is SiteLink Web Edition?

SiteLink Web Edition, developed by Storable, is a versatile self-storage software designed to cater to operators of any scale. It boasts a range of features such as online reservations, rental management, and payment processing solutions. One notable aspect of SiteLink is its integrated payment processing, which is backed by OneSupport for customer assistance. Additionally, this platform incorporates electronic signature capabilities along with a comprehensive document management system, making it a well-rounded choice for self-storage businesses. Overall, SiteLink Web Edition streamlines various operational tasks to enhance efficiency and improve user experience.

What is Automated Storage Call Center?

Automated Storage Call Center focuses on delivering remote operational and call-center services specifically designed for self-storage facilities, aiming to enhance or fully replace on-site personnel. Their extensive offerings are available 24/7, encompassing customer interaction management and operational duties that include handling both inbound and outbound calls, following up on missed communications, processing rent and move-ins/outs, nurturing leads, assisting tenants, and managing payment procedures via phone and automated systems. Furthermore, they adeptly handle collections for overdue accounts through multiple communication avenues such as phone, text, and email, while also supervising auction processes for tenants who have defaulted on payments. By employing local phone numbers and interactive voice response (IVR) technology, they ensure thorough documentation of calls, performance insights, and support in various languages, alongside providing website assistance and seamless integration with top storage management software solutions. Their pricing model is structured according to the number of storage units, featuring tiered plans, initial setup fees, extra charges for rollover calls, and a variety of optional services tailored to meet customer demands. With this extensive array of features, they aspire to optimize operations and elevate customer satisfaction for self-storage businesses universally, demonstrating a commitment to innovation and efficiency in the industry.

Media

Media

Integrations Supported

6Storage
Acumatica Cloud ERP
Automated Storage Call Center
Birdeye
Calcumate
Clickatell
Cubby
DaVinci Lock
Google Maps
Hummingbird
QuickBooks Online
QuikStor Cloud
Sage 50
SiteLink Web Edition
Swivl
WebSelfStorage
Zion Call Management
monday work management
storEDGE

Integrations Supported

6Storage
Acumatica Cloud ERP
Automated Storage Call Center
Birdeye
Calcumate
Clickatell
Cubby
DaVinci Lock
Google Maps
Hummingbird
QuickBooks Online
QuikStor Cloud
Sage 50
SiteLink Web Edition
Swivl
WebSelfStorage
Zion Call Management
monday work management
storEDGE

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$2.25 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SiteLink Software by Storable

Date Founded

1996

Company Location

United States

Company Website

www.storable.com/products/sitelink/

Company Facts

Organization Name

Automated Storage Call Center

Date Founded

2021

Company Location

Iceland

Company Website

www.automatedstoragecallcenter.com

Categories and Features

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Self Storage

Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location

Categories and Features

Self Storage

Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location

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