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What is Storage Facility Creator?

Storage Facility Creator is an innovative cloud-based application designed specifically for the management of self-storage facilities, catering to independent operators and those overseeing small collections of properties. This all-inclusive platform merges essential functions such as tenant and unit management, occupancy tracking, a comprehensive site map, automated rent collection, prorated move-in calculations, card payment solutions, autopay options, overdue payment alerts, and late fee oversight into a unified online interface. Facility managers can effectively manage access codes, keep track of insurance expiration dates, issue leases, sign documents electronically, and communicate with tenants via consent-driven text and email notifications. Furthermore, a specialized tenant portal empowers users to view their account balances, process card payments, and establish autopay settings, while online rental functionalities make it easier for prospective tenants to select available units and finalize their move-in arrangements. The application also boasts advanced reporting capabilities, customizable roles for team members, thorough audit trails, options for CSV data imports, and accommodates various storage types, including vehicles, RVs, boats, parking spaces, and marinas. In essence, it is designed to help facility owners and managers streamline their daily operations across one or multiple locations, ultimately improving management efficiency and enhancing tenant satisfaction. With its user-friendly interface and powerful features, the application stands out as a vital tool for those in the self-storage industry.

What is Automated Storage Call Center?

Automated Storage Call Center focuses on delivering remote operational and call-center services specifically designed for self-storage facilities, aiming to enhance or fully replace on-site personnel. Their extensive offerings are available 24/7, encompassing customer interaction management and operational duties that include handling both inbound and outbound calls, following up on missed communications, processing rent and move-ins/outs, nurturing leads, assisting tenants, and managing payment procedures via phone and automated systems. Furthermore, they adeptly handle collections for overdue accounts through multiple communication avenues such as phone, text, and email, while also supervising auction processes for tenants who have defaulted on payments. By employing local phone numbers and interactive voice response (IVR) technology, they ensure thorough documentation of calls, performance insights, and support in various languages, alongside providing website assistance and seamless integration with top storage management software solutions. Their pricing model is structured according to the number of storage units, featuring tiered plans, initial setup fees, extra charges for rollover calls, and a variety of optional services tailored to meet customer demands. With this extensive array of features, they aspire to optimize operations and elevate customer satisfaction for self-storage businesses universally, demonstrating a commitment to innovation and efficiency in the industry.

Media

Media

Integrations Supported

QuickBooks Online
SendGrid
Stripe
Twilio Messaging

Integrations Supported

Cubby
Hummingbird
SiteLink Web Edition
WebSelfStorage
monday AI work platform
storEDGE

API Availability

API Availability

Pricing Information

$75/facility/month
The subscription is $75 per facility per month, with unlimited users, all core features, no onboarding fee, and month-to-month billing. Online rentals are included. A 30-day trial requires no card, and the first subscription month is free.
Free Trial Offered?

Pricing Information

$2.25 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Storage Facility Creator

Company Location

United States

Company Website

www.storagefacilitycreator.com

Company Facts

Organization Name

Automated Storage Call Center

Date Founded

2021

Company Location

Iceland

Company Website

www.automatedstoragecallcenter.com

Categories and Features

Self Storage

Not specified

Categories and Features

Self Storage

Not specified

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