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What is Storylane?

You can effortlessly merge product screens, tooltips, and videos to effectively convert your audience into customers. By implementing a product tour, potential buyers can engage in a "try before you buy" experience. To enhance their interaction, it is crucial to understand how they engage with the product. Deliver customized demos that resonate with the specific personas or industries of your prospects. Empower your champion within the organization to secure buy-in from their team, leading to quicker deal closures than ever before. To facilitate a swift onboarding process for customers, compile a comprehensive library of interactive product demonstrations. As a result, you will notice a daily rise in customer satisfaction. Furthermore, you have the flexibility to modify text, images, copyright information, and other elements within the product, including the addition of your own custom HTML. Our sophisticated widgets enable you to emphasize key product features and develop multiple user flows. Prospective clients will gain insight into how the product can cater to their needs. Additionally, you can tailor the experience based on role, company, and geographical location. Lastly, monitor your prospects' behavior by tracking their clicks and the amount of time spent on particular pages, which will provide valuable insights into their interests. This data will help you refine your approach even further.

What is Eyelet?

Eyelet provides a swift and intuitive solution for creating effective product tours, surveys, and in-app notifications without requiring any coding expertise. This no-code platform significantly boosts user engagement by enabling the development of visually appealing onboarding tutorials that accelerate user activation. It also allows you to showcase new features through in-app notifications and engaging hotspots, ensuring a smooth onboarding experience. By simplifying complex onboarding tasks into digestible steps, you can greatly enhance user satisfaction and retention rates. Moreover, employees can take advantage of on-screen tutorials that assist them in navigating and utilizing various software effectively. In addition, Eyelet plays a crucial role in transforming trial users into paying customers by offering interactive guides that walk new users through important initial actions. This simplification of the onboarding process not only reduces the time it takes for users to appreciate your product’s value but also fosters a deeper understanding of its features. Eyelet further optimizes the feedback collection process, enabling you to assess user sentiment through NPS surveys or customized bots tailored to your specific needs, which supports data-driven improvements for your product. Finally, it alleviates customer concerns by providing contextual product guides that deliver timely support whenever needed, ensuring a more satisfying user experience.

Media

Media

Integrations Supported

Freshsales
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Intercom
Marketo
Salesforce
Salesforce Marketing Cloud Account Engagement
Segment
Slack
Userled
Zapier

Integrations Supported

Freshsales
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Intercom
Marketo
Salesforce
Salesforce Marketing Cloud Account Engagement
Segment
Slack
Userled
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$50 per user per month
Free Trial Offered?
Free Version

Pricing Information

$39 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Storylane

Date Founded

2021

Company Location

United States

Company Website

www.storylane.io

Company Facts

Organization Name

Eyelet

Company Location

Romania

Company Website

eyelet.io

Categories and Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Screen Recording

Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading

Categories and Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

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