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What is Stream?

You can avoid spending months developing in-app messaging and activity feeds, as they can be implemented in just weeks through Stream's chat APIs or activity feeds. With Stream’s adaptable UI kits, dependable APIs, and developer-friendly SDKs, product teams can seamlessly add sophisticated communication features akin to those on popular social media platforms like Instagram and WhatsApp. Boasting an impressive 99.999% uptime guarantee, Stream's APIs support over a billion users and accommodate 5,000,000 concurrent connections, making them exceptionally scalable for both established enterprises and emerging startups. The intuitive software components streamline the process of deploying comprehensive activity feeds and in-app chat features, enabling faster delivery and enhancing your product's competitive advantage. As a result, you can focus on innovation and user experience while leveraging the power of advanced technology.

What is Amity Bots?

Amity Bots offers a flexible AI chatbot solution tailored for enterprises, empowering businesses to provide outstanding customer service 24/7. By integrating seamlessly with a variety of platforms, including LINE, Facebook, and both web and mobile applications, Amity Bots facilitates smooth customer interactions across multiple channels. The platform enhances marketing initiatives, personalizes customer engagement, and increases sales effectiveness by automating the generation and qualification of leads. Additionally, it improves the overall customer experience by delivering round-the-clock support, reducing repetitive questions, and maximizing operational efficiency. Key features include managing multi-channel chats, tracking user profiles and contextual data, co-pilot live chat options, AI-based decision-making functions, versatile integration capabilities, and detailed analytics and reporting tools. Moreover, Amity Bots offers message templates, product catalogs, support for multiple languages, and the ability to import and export data in bulk, making it a thorough solution for organizations seeking to enhance their customer service and streamline operations. With its diverse functionalities and user-friendly design, Amity Bots stands out as an excellent choice for businesses looking to refine their customer engagement approaches and achieve significant operational improvements.

Media

Media

Integrations Supported

Amity Bots Plus
Engage
Facebook
Facebook Messenger
Flutter
Instagram
LINE
Lasso Moderation
React
React Native
Salesforce
Shopify
X (Twitter)

Integrations Supported

Amity Bots Plus
Engage
Facebook
Facebook Messenger
Flutter
Instagram
LINE
Lasso Moderation
React
React Native
Salesforce
Shopify
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GetStream.io

Date Founded

2014

Company Location

United States

Company Website

getstream.io

Company Facts

Organization Name

Amity Solutions

Date Founded

2012

Company Location

Thailand

Company Website

www.amitysolutions.com/amity-bots

Categories and Features

API Management

API Design
API Lifecycle Management
Access Control
Analytics
Dashboard
Developer Portal
Testing Management
Threat Protection
Traffic Control
Version Control

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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CONTUS TECH