Sendbird Reviews & Ratings

Sendbird

4.7 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 7 Ratings

Total 4.5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

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What is Stream?

You can avoid spending months developing in-app messaging and activity feeds, as they can be implemented in just weeks through Stream's chat APIs or activity feeds. With Stream’s adaptable UI kits, dependable APIs, and developer-friendly SDKs, product teams can seamlessly add sophisticated communication features akin to those on popular social media platforms like Instagram and WhatsApp. Boasting an impressive 99.999% uptime guarantee, Stream's APIs support over a billion users and accommodate 5,000,000 concurrent connections, making them exceptionally scalable for both established enterprises and emerging startups. The intuitive software components streamline the process of deploying comprehensive activity feeds and in-app chat features, enabling faster delivery and enhancing your product's competitive advantage. As a result, you can focus on innovation and user experience while leveraging the power of advanced technology.

What is Sendbird?

Sendbird offers advanced communication solutions that harness AI technology, featuring an AI-driven customer service agent, Chat API, and Business Messaging, enabling fluid interactions with customers across various channels such as mobile applications, websites, and social media platforms. The platform is compatible with multiple environments, including iOS, Android, JavaScript, Unity, and .NET, ensuring versatile integration for developers and businesses alike. This comprehensive approach allows companies to enhance their customer engagement strategies effectively. Sendbird’s AI-driven customer service platform is designed to empower businesses to provide proactive, omnichannel support through intelligent AI agents. These agents deliver instant, 24/7 assistance on mobile, web, social media, SMS, and email, enhancing customer satisfaction while reducing response times and costs. The platform offers a centralized hub for creating and managing AI agents, with built-in tools for testing, monitoring, and optimizing agent workflows. By connecting all customer interactions into one unified system, Sendbird enables businesses to make smarter decisions, scale support efforts, and enhance customer engagement.

Media

Media

Integrations Supported

Flutter
React
React Native
Engage
Salesforce
Shopify
Vision Agents
X (Twitter)

Integrations Supported

Flutter
React
React Native
Firebase
JavaScript
Median.co
MobiRoller
Product-Led Alliance
Quickwork
Therappy
Unity
VEVS Boat Rental Software
VEVS Car Rental Software
WhatsApp
Workers by Delos

API Availability

API Availability

Has API

Pricing Information

Stream Chat starts at $499/mo for 10K/mo MAU. Stream Activity Feeds starts at $59/mo for 5M/mo feed updates. Custom enterprise pricing is available.
Free Trial Offered?

Pricing Information

$399/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

GetStream.io

Date Founded

2014

Company Location

United States

Company Website

getstream.io

Company Facts

Organization Name

Sendbird

Date Founded

2012

Company Location

United States

Company Website

sendbird.com

Categories and Features

API Management

API Lifecycle Management

Chat SDK & API

Not specified

Communication APIs

Not specified

Categories and Features

Agentic AI

Not specified

AI Agent Builders

Not specified

AI Agents

Not specified

AI Chatbots

Not specified

AI Sales Agents

Not specified

Application Development

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Deployment Management
Graphical User Interface
Mobile Development
Reporting/Analytics
Software Development
Source Control
Version Control
Web App Development

Chat SDK & API

Not specified

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Cloud Communication Platform

Audio / Video Conferencing
Chat / Messaging

Communication APIs

Not specified

Customer Communications Management

Chat / Messaging
Multi-Channel Communications
On-Demand Communications

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Incident Management
Interaction Tracking
Live Chat
Real-time Chat
Ticket Management

Mobile App Development

Access Controls / Permissions
Any App Development Language
Collaboration Tools
Compatibility Testing
Data Modeling
Drag and Drop Editor
For Consumer Apps
For Enterprise Apps
Integration Options
Multi-Factor Authentication (MFA)
Multiple Apps from Same Base
Reporting / Analytics
Single Sign-On (SSO)
Source Control

Video Conferencing

Mobile Access
On-Demand Webcasting
Presentation Streaming
Private Chat
Real-Time Chat
Screen Sharing
Two-Way Audio & Video
Video Conferencing

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