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ease 4 out of 5 stars
features 5 out of 5 stars
design 4 out of 5 stars
support 5 out of 5 stars

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What is Sugar Sell?

Sugar Sell differentiates itself as a unique Customer Relationship Management system, featuring a broad spectrum of capabilities such as sales-force automation, marketing initiatives, customer support, collaboration functionalities, mobile access, social CRM integration, and detailed reporting tools. By implementing Sugar Sell, both individuals and teams can recover valuable time to focus on projects and interact more efficiently with customers, which in turn boosts sales performance. Discover the benefits experienced by top brands by exploring Sugar Sell today. In contrast to other customer management solutions, Sugar Sell promises an outstanding user experience that truly distinguishes it. Honored as a four-time recipient of satisfaction, reliability, and technical support accolades in PCMag’s Business Choice Awards, Sugar has earned the trust of numerous businesses. The platform's real power lies in the story it creates—integrating your customers, your business, and its future direction. When you aim to provide every employee with timely and pertinent information, Sugar Sell stands out as the premier solution for enhancing customer experience, not only meeting needs but anticipating them before they arise. Moreover, adopting this cutting-edge platform can result in significant transformations for your organization, fostering growth and innovation.

What is SAP CRM?

SAP solutions go well beyond what traditional CRM systems offer. By integrating cutting-edge in-memory technology with Big Data analytics, these solutions empower businesses to engage with customers in real-time, providing contextual and personalized interactions across multiple channels and industries. You can gain deep insights into customer preferences and social dynamics, allowing you to make a meaningful impact on every transaction, irrespective of the setting. It is essential to ensure that every customer feels special by offering customized experiences on all platforms. Additionally, our solutions improve the digital shopping journey, enabling smooth interactions through mobile, social media, and e-commerce avenues. Service representatives are provided with crucial visibility into customer requirements along with immediate tools for problem resolution, fostering loyalty while optimizing operational costs. This holistic strategy not only fortifies customer connections but also catalyzes substantial business growth, paving the way for future innovations. By embracing these advanced solutions, organizations can remain competitive in an ever-evolving marketplace.

Media

Media

Integrations Supported

Adobe Marketo Engage
Ephanti
LinkedIn Sales Navigator
MuleSoft Anypoint Platform
NiCE CXone Mpower
Paradiso LMS
PrintCommerce
APIANT
Cayzu
My Call Cloud
Replyify
Salesforce Data 360
UniVoIP
Zoho One

Integrations Supported

Adobe Marketo Engage
Ephanti
LinkedIn Sales Navigator
MuleSoft Anypoint Platform
NiCE CXone Mpower
Paradiso LMS
PrintCommerce
Bizweaver
ESBeetle
Rep AI
Scientrix
Seamless.AI
SmartBots

API Availability

Has API

API Availability

Pricing Information

$40 per user per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

SugarCRM

Date Founded

2004

Company Location

United States

Company Website

www.sugarcrm.com

Company Facts

Organization Name

SAP

Date Founded

1972

Company Location

Germany

Company Website

www.sap.com

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Lead Management

Lead Capture
Lead Distribution
Pipeline Management
Source Tracking

Sales Force Automation

Call Management
Campaign Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Sales Forecasting
Territory Management

Sales Tracking

Not specified

Social CRM

Not specified

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management

Lead Management

Lead Segmentation
Pipeline Management

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