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What is Sugar Sell?

Sugar Sell differentiates itself as a unique Customer Relationship Management system, featuring a broad spectrum of capabilities such as sales-force automation, marketing initiatives, customer support, collaboration functionalities, mobile access, social CRM integration, and detailed reporting tools. By implementing Sugar Sell, both individuals and teams can recover valuable time to focus on projects and interact more efficiently with customers, which in turn boosts sales performance. Discover the benefits experienced by top brands by exploring Sugar Sell today. In contrast to other customer management solutions, Sugar Sell promises an outstanding user experience that truly distinguishes it. Honored as a four-time recipient of satisfaction, reliability, and technical support accolades in PCMag’s Business Choice Awards, Sugar has earned the trust of numerous businesses. The platform's real power lies in the story it creates—integrating your customers, your business, and its future direction. When you aim to provide every employee with timely and pertinent information, Sugar Sell stands out as the premier solution for enhancing customer experience, not only meeting needs but anticipating them before they arise. Moreover, adopting this cutting-edge platform can result in significant transformations for your organization, fostering growth and innovation.

What is Sugar Connect?

Sugar Connect seamlessly merges critical customer experience capabilities into the daily email and calendar applications used by Sales and Services teams. This cutting-edge tool guarantees that your CRM, email, and calendar systems remain in sync, eliminating the requirement for manual data input. By connecting your G Suite or Office 365 account with your Sugar platform, you gain immediate access to vital information while interacting with prospects and clients in real-time. Such integration is the most effective way to create genuinely personalized experiences that encourage enduring customer loyalty. With contextual insights about your correspondents readily available within your email platform, you can streamline your communication process. Forget the inconvenience of constantly switching between applications, as the automatic no-touch synchronization simplifies your workflow. Customize your messages using real-time insights that consider both the recipient and the timing of your emails. Moreover, you can easily monitor the status of your accounts, contacts, leads, and opportunities through G Suite or Office 365, thereby significantly boosting your operational efficiency. Ultimately, this integration not only enhances convenience but also empowers you to cultivate robust relationships with your clients, ensuring sustained success in your business endeavors.

Media

Media

Integrations Supported

Freshdesk
SugarCRM
ThinkAutomation
Xero
Zendesk
Adobe Marketo Engage
Blue Note Systems
CANDDi
CallTools
Dubb
MOCEAN
Quaeris
SSIS Integration Toolkit
Spotler
UniVoIP Cloud Contact Center

Integrations Supported

Freshdesk
SugarCRM
ThinkAutomation
Xero
Zendesk
1Stream
VoIPco Telecom
cXchange

API Availability

Has API

API Availability

Pricing Information

$40 per user per month
Free Version
Free Trial Offered?

Pricing Information

$9 per month

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

SugarCRM

Date Founded

2004

Company Location

United States

Company Website

www.sugarcrm.com

Company Facts

Organization Name

SugarCRM

Date Founded

2004

Company Location

United States

Company Website

www.sugarcrm.com/solutions/connect-email-integration/

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Lead Management

Lead Capture
Lead Distribution
Pipeline Management
Source Tracking

Sales Force Automation

Call Management
Campaign Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Sales Forecasting
Territory Management

Sales Tracking

Not specified

Social CRM

Not specified

Categories and Features

Sales Enablement

Collaboration
Contact Management
Meeting Management

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