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What is Summit Service System?

The Summit Service System is specifically crafted to empower you in managing your operations, improving customer service, and optimizing job management, whether you are addressing scheduled services or urgent requests. This system supports your business growth by implementing automatic scheduling for future services and sending reminders for repeat clients. Each task can have its service frequency tailored to fit your needs, while technicians can access a wealth of information, including detailed schematics, site images, and inventory management for parts. The platform also features options for flat-rate pricing alongside robust invoicing capabilities. With its Summit dispatch interface, you can proficiently oversee workflows, manage technicians' schedules, and prioritize jobs according to urgency and service dates. Additionally, auxiliary information screens allow for thorough tracking of site tank details, laboratory samples, manifests, and waste disposal records. Handling customer reimbursements for grease and bio-fuel collectors is streamlined and efficient as well. After completing a job, converting work orders into payments and invoices is a quick and straightforward process, ensuring a smooth transition from service delivery to billing. This cohesive strategy not only simplifies operational tasks but also significantly boosts the overall effectiveness of customer relationship management, ultimately leading to a more organized and productive business environment.

What is RigNTap?

RigNTap is a heavy equipment rental management platform created to help rental businesses manage assets, bookings, dispatch, invoices, maintenance, reports, analytics, and multi-branch operations from one connected system. The software gives teams a real-time view of equipment availability, rental status, reservations, active jobs, service needs, and branch activity. With RigNTap, rental companies can create quotes, manage bookings, schedule deliveries and pickups, process invoices, track payments, and monitor service updates without relying on scattered spreadsheets or constant phone calls. The platform is built for field teams and rental operations that need practical tools to keep daily work organized and easy to follow. Its asset management capabilities help businesses understand what equipment is available, rented, reserved, active, or due for service at any time. RigNTap also supports equipment maintenance by tracking service schedules, repair updates, reminders, and asset health so companies can reduce downtime and keep machines ready for use. Multi-site management tools make it easier to oversee equipment, teams, branches, and rental activity across different locations. Automated alerts and reminders help teams stay ahead of returns, renewals, callouts, service events, and other important updates before they are missed. The platform also provides reporting and analytics that give rental businesses clearer insights into performance, operations, and equipment usage. RigNTap helps companies improve coordination across quote creation, booking, dispatch, delivery, return, invoice, and maintenance workflows. It is designed to help heavy equipment rental teams save time, reduce confusion, improve visibility, and run every rental job with stronger control.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ritam Technologies

Date Founded

1981

Company Location

United States

Company Website

www.ritam.com/serviceprogram

Company Facts

Organization Name

RigNTap

Date Founded

2025

Company Location

United States

Company Website

www.rigntap.com

Categories and Features

Equipment Rental

Asset Tracking
Barcoding
Billing and Invoicing
Customer Management
Inventory Management
Maintenance Management
Order Management
Reservations Management
Utilization Reporting

Categories and Features

Equipment Rental

Asset Tracking
Barcoding
Billing and Invoicing
Customer Management
Inventory Management
Maintenance Management
Order Management
Reservations Management
Utilization Reporting

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