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What is Sundance: CAD?

Sundance Systems Inc. provides an exceptional Computer Aided Dispatch (CAD) software that combines a wealth of features with user-friendly design and an open architecture. This versatile software is perfect for police, fire, or emergency service departments of all sizes, supporting anywhere from 2 to 200 units, thus making it indispensable for any public safety answering point. The CAD module integrates smoothly with the Personnel and Records Management System (RMS) software, allowing for intelligent, rules-based dispatch management tailored for police operations. Its user-friendly multi-pane window design simplifies the task for dispatchers, enabling them to assign safety units, track events, log times, and assess outcomes with just one click. Moreover, the unique icon representation of units ensures that dispatchers can quickly and clearly distinguish between available and dispatched units. In addition, the CAD module includes E911 integration which guarantees automatic call entry, accurately capturing essential caller details such as location, phone number, and name. Overall, Sundance Systems Inc. is committed to empowering public safety agencies with the necessary tools for efficient dispatch management, ensuring that they can respond swiftly and effectively to emergencies. This commitment to excellence underscores the importance of having a reliable CAD system in place for any public safety organization.

What is DCS CAD?

A system designed for multiple jurisdictions, such as Law, Fire, EMS, and Public Works, offers an infinite array of unique identifiers, seamlessly integrates with Records Management, and facilitates efficient report writing directly from emergency vehicles. It boasts features like address validation with maps, directions, and cross streets, as well as unit suggestions and an emergency contact database for quick access. Additionally, the system allows for the cross-referencing of Law and Fire calls, includes a traffic stop hotkey that automatically runs NCIC checks, and provides options for scheduling new calls or supplementing existing ones. Other important functionalities include house watch and extra patrol capabilities, notifications for hazardous and handicap situations, alerts for overdue units, and management of restraining and trespass orders, all of which contribute to comprehensive operational safety and coverage. This innovative framework ultimately enhances the coordination and communication among various emergency services, fostering a more effective response to incidents. Moreover, the system's versatility ensures that all personnel are equipped with the necessary tools to respond efficiently to any situation.

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Sundance Systems

Company Website

www.sundance-sys.com

Company Facts

Organization Name

DCS

Company Location

United States

Company Website

www.dcs911.com

Categories and Features

EMS

Dispatch Monitoring
EMS Service Roles Time Clock
Shift Management

Transportation Dispatch

Computer Aided Dispatch
Vehicle Tracking

Categories and Features

Transportation Dispatch

Billing & Invoicing
Scheduling

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