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What is Sundance: CAD?

Sundance Systems Inc. provides an exceptional Computer Aided Dispatch (CAD) software that combines a wealth of features with user-friendly design and an open architecture. This versatile software is perfect for police, fire, or emergency service departments of all sizes, supporting anywhere from 2 to 200 units, thus making it indispensable for any public safety answering point. The CAD module integrates smoothly with the Personnel and Records Management System (RMS) software, allowing for intelligent, rules-based dispatch management tailored for police operations. Its user-friendly multi-pane window design simplifies the task for dispatchers, enabling them to assign safety units, track events, log times, and assess outcomes with just one click. Moreover, the unique icon representation of units ensures that dispatchers can quickly and clearly distinguish between available and dispatched units. In addition, the CAD module includes E911 integration which guarantees automatic call entry, accurately capturing essential caller details such as location, phone number, and name. Overall, Sundance Systems Inc. is committed to empowering public safety agencies with the necessary tools for efficient dispatch management, ensuring that they can respond swiftly and effectively to emergencies. This commitment to excellence underscores the importance of having a reliable CAD system in place for any public safety organization.

What is Phoenix CAD?

Phoenix CAD is engineered with Dispatchers in mind, making it versatile enough for organizations of various sizes, whether functioning within a single jurisdiction or spanning multiple jurisdictions and agencies. It acts as a vital resource for efficiently managing service calls related to Law Enforcement, Fire, EMS, and OEM/DPW. The software features crucial call entry and dispatch functions, which guarantee that emergency responders receive essential information without delay. Furthermore, it integrates flawlessly with all E911 systems, allowing for the automatic input of ANI/ALI information directly into the call-taking interface. ProPhoenix presents a fully integrated approach that merges both on-premise and cloud-based solutions, covering a wide array of services including CAD, Mobile, Law RMS, Fire RMS, Corrections Management, EMS, Internal Affairs, and Citizen Services. At ProPhoenix, we value customer insights, adopt industry best practices, and strive to develop exceptional software applications. Our development, support, and implementation teams are grounded in the practical experiences of our committed personnel, ensuring that we effectively address user requirements. This unwavering dedication to partnership and ongoing enhancement not only distinguishes us but also reinforces our position in the public safety software landscape, driving us to continuously evolve our offerings for better service delivery.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$100000.00/one-time/user

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Sundance Systems

Company Website

www.sundance-sys.com

Company Facts

Organization Name

ProPhoenix

Date Founded

2004

Company Location

United States

Company Website

www.prophoenix.com

Categories and Features

EMS

Dispatch Monitoring
EMS Service Roles Time Clock
Shift Management

Transportation Dispatch

Computer Aided Dispatch
Vehicle Tracking

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