Dovetail Software Reviews & Ratings

Dovetail Software

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is Sunrise HR Case Management?

Human Resources departments encounter numerous requests and inquiries from employees on a daily basis, ranging from straightforward information requests to intricate, ongoing issues and sensitive matters. As many Shared Services and HR teams come to realize, traditional tracking methods are inadequate for these processes. Consequently, there is a growing demand for comprehensive solutions that enable the management of all work tasks through a unified platform. Sunrise HRCM provides HR teams with a centralized system for handling all employee support interactions efficiently. Moreover, it allows for the automation and oversight of essential HR processes, while also identifying trends over time. This capability promotes consistency and accuracy in resolving issues and providing guidance. Ultimately, Sunrise HRCM stands out as the optimal choice for enhancing HR Service Delivery and elevating shared services capabilities within organizations. With its innovative features, it not only streamlines operations but also empowers HR teams to focus more on strategic initiatives.

What is Dovetail Software?

Dovetail Software provides a comprehensive HR Service Delivery Experience that encompasses HR Case Management and an Employee Portal, along with robust reporting and analytics tools designed to help HR departments excel and fulfill the demands of contemporary HR teams. The focus on meeting these needs includes enhancing the overall employee experience while also streamlining the HR processes involved in delivering vital human resources services. Founded in 1996 in Austin, Texas, Dovetail initially concentrated on the CRM (Customer Relationship Management) sector, targeting customer service and support solutions for large enterprises. In 2008, the company shifted its emphasis to cater to global workforces by developing products specifically for HR Service Delivery. Today, Dovetail's offerings include an Employee Portal, HR Case Management, HR Knowledge Management, Reporting & Analytics, and various other tools aimed at improving human resources operations. This evolution reflects the company's commitment to adapting to the changing landscape of HR needs and enhancing the efficiency of HR teams worldwide.

Media

Media

Integrations Supported

Automox
ChatGPT
Docusign
Jira
Lansweeper
Microsoft Exchange
Microsoft Graph
Microsoft Intune
Microsoft Power Automate
Microsoft Power BI
Microsoft SharePoint
Pipedrive
Slack
Tanium

Integrations Supported

Clickatell
Microsoft Outlook
Oracle Artificial Intelligence
SAP Access Control
Workday Extend
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

PEPY

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sunrise Software

Date Founded

1994

Company Location

United Kingdom

Company Website

www.sunrisesoftware.com/hr-case-management/

Company Facts

Organization Name

Dovetail Software

Date Founded

1995

Company Location

United States

Company Website

www.dovetailsoftware.com

Categories and Features

Categories and Features

Employee Engagement

Not specified

Employee Experience

Not specified

HR Case Management

Not specified

Human Resources

360 Degree Feedback
Performance Management
Self Service Portal

Knowledge Management

Cataloging / Categorization
Content Management
Decision Tree
Full Text Search
Knowledge Base Management
Self Service Portal

Portal

Chat
Collaboration
Content Management
File Sharing
Search

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