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What is SuperOffice CRM?

Businesses select SuperOffice to foster enduring customer connections and enhance their revenue in a sustainable manner. Aiming to transcend the role of a typical cloud CRM provider, we position ourselves as a reliable ally for B2B enterprises across Europe seeking to optimize their workflows, prioritize customer needs, and reach greater heights. With over three decades of expertise in CRM and a strong focus on data protection, we possess the necessary knowledge and insights to support you at every stage of your CRM journey, ensuring your success every step of the way.

What is CRM Software™?

CRM Software™ equips businesses with a customer-centric strategy by thoroughly recording every detail of client transactions. This all-encompassing documentation allows for a detailed examination of the customer's entire journey with the business, unveiling unique patterns in their behavior. By nurturing robust customer relationships and encouraging loyalty, CRM Software™ emerges as an ideal tool for improving customer engagement. It supports tailored marketing initiatives that boost customers' willingness to spend, ultimately enhancing the value gained from these relationships over time. Moreover, CRM Software™ utilizes a hybrid model to gather customer profiles, regardless of whether they shop in brick-and-mortar stores, online, or through other avenues. In addition, this software integrates smoothly with IVR systems and call centers, ensuring that every customer interaction is recorded across all communication channels, thus elevating the overall customer experience. This comprehensive strategy not only enhances service delivery but also enables businesses to proactively understand and fulfill customer demands, leading to a more satisfying shopping experience. Such capabilities make CRM Software™ an indispensable asset for any company aiming to thrive in a competitive market.

Media

Media

Integrations Supported

CanopyDeploy
Dealfront
Easyflow
Exelysis Contact Center
GetAccept
Gmail
Goava
Google Workspace
LinkedIn
Membrane
Microsoft 365
SimpleSign
Tripletex
Vainu
Voyced
Wufoo
Xinix
Zapier
nps.today
vloxq CPQ

Integrations Supported

CanopyDeploy
Dealfront
Easyflow
Exelysis Contact Center
GetAccept
Gmail
Goava
Google Workspace
LinkedIn
Membrane
Microsoft 365
SimpleSign
Tripletex
Vainu
Voyced
Wufoo
Xinix
Zapier
nps.today
vloxq CPQ

API Availability

Has API

API Availability

Has API

Pricing Information

$56 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SuperOffice

Date Founded

1989

Company Location

Norway

Company Website

www.superoffice.com

Company Facts

Organization Name

CRM Software Pty Ltd

Company Location

Australia

Company Website

www.crmsoftware.com.au

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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