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Ratings and Reviews 0 Ratings
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ServoDeskDiscover user-friendly, highly-rated Help Desk software designed for service teams aiming to maximize efficiency with limited resources. Simplisys Service Desk delivers adaptable solutions suitable for support teams of various sizes. - Handle multiple communication channels through a single interface. - Access to tickets is controlled based on roles. - Automatic ticket creation and acknowledgment via email integration. - Comprehensive reporting tools paired with interactive dashboards. - A customer portal tailored to specific roles. - Easy-to-implement business rules and workflows to facilitate automation. - APIs available for seamless integration with external software. We pride ourselves on exceptional support and industry-leading service. Instead of sifting through countless online resources, reach out to us directly for assistance. Our dedicated team is ready to help streamline your support processes further.
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What is Support.cc?
Support.cc is a comprehensive helpdesk solution offered by 500apps that enhances the efficiency and effectiveness of customer support. This platform is designed to elevate customer service quality, boost productivity, enhance customer satisfaction, and ultimately save both time and financial resources. Users can efficiently handle support tickets and build a knowledge base directly within their customer support software, enabling swift responses to customer inquiries. With this tool, addressing all customer needs becomes a streamlined process. Subscribers can enjoy access to over 37 applications for a fee of $14.99 per user, making it a cost-effective choice for businesses seeking to improve their support operations. Additionally, this all-in-one system simplifies the management of customer interactions, ensuring no query goes unanswered.
What is SherpaDesk?
SherpaDesk is a comprehensive helpdesk solution that offers user-friendly features. It provides professional services equipped with essential tools for effective management. With this program, you can efficiently operate your business while still finding time to pursue your passions. As a result, your customers will benefit from exceptional support that enhances their experience. This combination of efficiency and quality ensures that both you and your clients are satisfied.
Integrations Supported
Amazon SES
Brevo
FreshBooks
Gmail
Help Desk Migration
Mailjet
Microsoft 365
NinjaOne
QuickBooks Online
QuickBooks Online Advanced
Integrations Supported
Amazon SES
Brevo
FreshBooks
Gmail
Help Desk Migration
Mailjet
Microsoft 365
NinjaOne
QuickBooks Online
QuickBooks Online Advanced
API Availability
Has API
API Availability
Has API
Pricing Information
$14.99 per month
Free Trial Offered?
Free Version
Pricing Information
$39.00/month/user
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
500apps
Date Founded
2018
Company Location
United States
Company Website
support.cc/
Company Facts
Organization Name
SherpaDesk
Date Founded
2012
Company Location
United States
Company Website
sherpadesk.com
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Professional Services Automation
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking