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What is SupportPay?

The challenges linked to financial caregiving have a ripple effect that impacts not just the concerned employee but also their coworkers, management, and the overall success of the organization. To counteract declines in productivity, it's vital to help staff stay focused and minimize errors in their duties. By tackling absenteeism that arises from financial, legal, and health-related issues associated with caregiving and co-parenting, businesses can improve their efficiency. Additionally, protecting company security is attainable through methods that keep confidential communications off organizational servers. Adopting a progressive stance on employee welfare, particularly during and following personal hardships, is imperative. Recording official documents related to expenses, payments, and communication logs that are verified by courts is also essential for transparency. The platform empowers users to review, contest, and resolve financial disputes directly while facilitating efficient communication and the storage of interactions with family members. This all-encompassing strategy not only nurtures a caring workplace atmosphere but also bolsters the resilience and adaptability of employees and the organization alike, creating a more sustainable work environment in the long run.

What is Home Care Pulse?

Gather extensive and unbiased insights from both your clients and caregivers. By analyzing these insights, tracking emerging patterns, and nurturing client loyalty, you will be able to retain a greater number of caregivers while simultaneously freeing up essential time for your team. Combining caregiver feedback with training programs not only boosts caregiver retention rates but also improves the overall care experience. Through our partnership with the esteemed training organization In the Know, we provide training that enables you to implement actionable strategies based on the feedback received from clients and caregivers, available in both online and in-person formats. Effectively manage, respond to, and foster online reviews from multiple platforms all within a single, user-friendly interface. Given that 90% of consumers consult online reviews prior to making purchases, it is vital to build a strong online reputation. Utilizing third-party surveys enhances accuracy and reliability while also conserving your time. Experience the peace of mind that comes with a consistent understanding of the feelings of both your clients and caregivers. This ongoing relationship allows you to make continuous improvements and adapt to their evolving needs, ensuring that your services remain relevant and effective. Regularly engaging with feedback not only strengthens relationships but also fosters a culture of open communication.

Media

Media

Integrations Supported

AlayaCare
AxisCare
Savii Care
WellSky Home Health

Integrations Supported

AlayaCare
AxisCare
Savii Care
WellSky Home Health

API Availability

Has API

API Availability

Has API

Pricing Information

$ 8.33 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SupportPay

Company Location

United States

Company Website

supportpay.com/employee-benefits

Company Facts

Organization Name

Home Care Pulse

Date Founded

2008

Company Location

United States

Company Website

www.homecarepulse.com

Categories and Features

Benefits Administration

COBRA Administration
Claims Management
Deduction Management
Disability Insurance Administration
Employee Benefits Administration
FMLA Administration
FSA Administration
Flexible Spending Accounts
For Brokers
For Employers
HIPAA Compliant
Health Insurance Administration
Life Insurance Administration
Online Benefits Enrollment
Premium Billing
Provider Management
Retiree Administration
Retirement Plan Management

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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