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What is SurgyCRM?

SurgyCRM is an innovative cloud-based customer relationship management solution crafted specifically for hospitals to adeptly manage patient inquiries and improve engagement throughout the care continuum. This comprehensive platform merges multiple communication channels—such as websites, chatbots, call centers, WhatsApp, walk-ins, and referrals—into a single, shared inbox that allows for assignment, follow-up, source tracking, and conversion metrics that correspond with hospital information system records. Teams can set care-journey milestones, automate WhatsApp reminders, manage doctor and partner referrals, and collect feedback via QR codes, which are all tracked as tickets. An efficient bilingual chatbot on the website captures inquiries and generates leads, while features like role- and branch-based access, audit trails, and dashboards ensure smooth operations across various locations. Furthermore, a mobile field app enables the documentation of referral visits, guaranteeing that all interactions are systematically recorded. SurgyCRM is designed for hospitals and healthcare organizations, providing seamless integration with existing HIS/HMS platforms through APIs or scheduled data synchronization, and it can also accept data input via spreadsheet imports to accommodate diverse operational needs. This versatile solution is offered as a multi-tenant software-as-a-service platform, promoting collaborative use among a range of stakeholders, thereby enhancing overall efficiency in patient management. Ultimately, SurgyCRM not only streamlines processes but also fosters improved communication and collaboration within healthcare teams.

What is EverGenius?

Overcome significant obstacles, cultivate outstanding relationships with your clients, and enhance your influence within your sector. EverGenius® facilitates this journey with remarkable ease. You can handle all operational tasks through a centralized, intuitive dashboard reminiscent of a scoreboard. We recognize the challenges you face in marketing, managing appointments, building a website, safeguarding your online reputation against negative feedback, and staying engaged on social media. For more than 15 years, our commitment has been to support businesses in establishing systems that attract a larger pool of potential clients. Furthermore, we highlight the necessity of converting those leads into devoted customers and passionate promoters. Dive into the features, kickstart marketing initiatives, and tailor your experience to suit your requirements. The platform prioritizes user-friendliness, ensuring an effortless interaction with its intuitive design. Technology is simplified yet highly effective, and the best part is that it comes at no expense to you. With EverGenius®, you can achieve an online presence comparable to that of a celebrity, granting you a distinct advantage that outshines the competition. This endeavor transcends mere visibility; it’s about asserting your dominance in your field with both confidence and expertise. By leveraging these tools, you can ensure sustained growth and a lasting impact in your industry.

Media

Media

Integrations Supported

WhatsApp

Integrations Supported

API Availability

API Availability

Pricing Information

$50
Annual subscriptions are scoped per hospital based on selected modules and deployment needs. A custom root domain, branded transactional emails, or a brand-owned Android app listing may incur additional charges.
Free Trial Offered?

Pricing Information

$97 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Surgy Innovation Labs

Date Founded

2020

Company Location

India

Company Website

surgy.health/products/surgy-crm

Company Facts

Organization Name

EverGenius

Date Founded

2016

Company Location

United States

Company Website

www.evergenius.com

Categories and Features

Categories and Features

Healthcare CRM

Audience Targeting
Marketing Automation

Marketing Automation

Drip Campaigns
Lead Scoring
Sales Intelligence
Search Marketing
Social Marketing
Website Visitor Tracking

SMS Marketing

2-Way Messaging
Contact Management
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging

Website Builder

Auto Update
Drag & Drop
Pre-built Templates
Real Time Editing
Survey Builder

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