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What is SurgyCRM?

SurgyCRM is an innovative cloud-based customer relationship management solution crafted specifically for hospitals to adeptly manage patient inquiries and improve engagement throughout the care continuum. This comprehensive platform merges multiple communication channels—such as websites, chatbots, call centers, WhatsApp, walk-ins, and referrals—into a single, shared inbox that allows for assignment, follow-up, source tracking, and conversion metrics that correspond with hospital information system records. Teams can set care-journey milestones, automate WhatsApp reminders, manage doctor and partner referrals, and collect feedback via QR codes, which are all tracked as tickets. An efficient bilingual chatbot on the website captures inquiries and generates leads, while features like role- and branch-based access, audit trails, and dashboards ensure smooth operations across various locations. Furthermore, a mobile field app enables the documentation of referral visits, guaranteeing that all interactions are systematically recorded. SurgyCRM is designed for hospitals and healthcare organizations, providing seamless integration with existing HIS/HMS platforms through APIs or scheduled data synchronization, and it can also accept data input via spreadsheet imports to accommodate diverse operational needs. This versatile solution is offered as a multi-tenant software-as-a-service platform, promoting collaborative use among a range of stakeholders, thereby enhancing overall efficiency in patient management. Ultimately, SurgyCRM not only streamlines processes but also fosters improved communication and collaboration within healthcare teams.

What is HMIS.Online?

HMIS.Online is a comprehensive application designed to unify various functions within your healthcare facility, significantly enhancing operational efficiency and positioning itself as a top-tier software solution in the healthcare industry. This Hospital Management Information System is expertly developed to manage all aspects of hospital operations with precision. It provides a customizable online platform featuring a diverse array of tools, such as management systems for both Outpatients and Inpatients, Telemedicine Clinics, Pharmacy operations, Laboratory services, Ward Management, Online Appointment Scheduling, SMS Messaging, as well as dedicated Doctor, Referral, and Patient Portals. Moreover, it supports Medical Electronic Billing, Accounting, and HR/Payroll capabilities. The system's flexible alert functionality improves the quality of patient care by delivering notifications through text or email, ensuring prompt communication. Additionally, incorporating Electronic Medical Records (EMR Systems) allows for quick access to critical data like revenue streams and patient histories, which streamlines operations and enhances healthcare delivery as a whole. This all-encompassing approach not only makes management tasks more straightforward but also equips healthcare professionals with essential tools for effective patient interaction and care. Ultimately, HMIS.Online is a vital asset for healthcare facilities striving for excellence in patient management and operational success.

Media

Media

Integrations Supported

WhatsApp

Integrations Supported

API Availability

API Availability

Pricing Information

$50
Annual subscriptions are scoped per hospital based on selected modules and deployment needs. A custom root domain, branded transactional emails, or a brand-owned Android app listing may incur additional charges.
Free Trial Offered?

Pricing Information

$250 per year
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

On-Site Training

Company Facts

Organization Name

Surgy Innovation Labs

Date Founded

2020

Company Location

India

Company Website

surgy.health/products/surgy-crm

Company Facts

Organization Name

HMIS Online

Date Founded

2017

Company Location

Pakistan

Company Website

hmis.online/

Categories and Features

Categories and Features

Hospital Management

Not specified

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