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What is SurgyCRM?

SurgyCRM is an innovative cloud-based customer relationship management solution crafted specifically for hospitals to adeptly manage patient inquiries and improve engagement throughout the care continuum. This comprehensive platform merges multiple communication channels—such as websites, chatbots, call centers, WhatsApp, walk-ins, and referrals—into a single, shared inbox that allows for assignment, follow-up, source tracking, and conversion metrics that correspond with hospital information system records. Teams can set care-journey milestones, automate WhatsApp reminders, manage doctor and partner referrals, and collect feedback via QR codes, which are all tracked as tickets. An efficient bilingual chatbot on the website captures inquiries and generates leads, while features like role- and branch-based access, audit trails, and dashboards ensure smooth operations across various locations. Furthermore, a mobile field app enables the documentation of referral visits, guaranteeing that all interactions are systematically recorded. SurgyCRM is designed for hospitals and healthcare organizations, providing seamless integration with existing HIS/HMS platforms through APIs or scheduled data synchronization, and it can also accept data input via spreadsheet imports to accommodate diverse operational needs. This versatile solution is offered as a multi-tenant software-as-a-service platform, promoting collaborative use among a range of stakeholders, thereby enhancing overall efficiency in patient management. Ultimately, SurgyCRM not only streamlines processes but also fosters improved communication and collaboration within healthcare teams.

What is Health360 - eMedical System?

Large-scale healthcare providers are tasked with the responsibility of efficiently gathering, storing, analyzing, and interpreting patient information to deliver top-notch care. But what would occur if these processes were fully automated? Enter Health360 eMedical, the ultimate digital ally for healthcare professionals, including doctors and pharmacists, focused on streamlining workflows and enhancing patient care quality. In today’s landscape, digital transformation is evident across all healthcare platforms. Health360 stands out with its specialized dashboards and remarkable features tailored for professionals, ensuring it seamlessly integrates into any practice. The eMedical System facilitates the comprehensive management of patient records, inventory, and the oversight of medical team activities, all accessible through an intuitive web interface. Moreover, this innovative system not only boosts operational efficiency but also enhances communication among healthcare providers, ultimately leading to improved patient experiences.

Media

Media

Integrations Supported

WhatsApp

Integrations Supported

PayPal
Stripe

API Availability

API Availability

Pricing Information

$50
Annual subscriptions are scoped per hospital based on selected modules and deployment needs. A custom root domain, branded transactional emails, or a brand-owned Android app listing may incur additional charges.
Free Trial Offered?

Pricing Information

$25,000
One Time Purchase
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

Surgy Innovation Labs

Date Founded

2020

Company Location

India

Company Website

surgy.health/products/surgy-crm

Company Facts

Organization Name

Uplogic Technologies

Date Founded

2017

Company Location

India

Company Website

www.emedicalsystem.com

Categories and Features

Categories and Features

Clinic Management

Not specified

Healthcare

Not specified

Healthcare CRM

Not specified

Medical Practice Management

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Medical Scheduling

Not specified

Patient Management

Not specified

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