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What is SurgyCRM?

SurgyCRM is an innovative cloud-based customer relationship management solution crafted specifically for hospitals to adeptly manage patient inquiries and improve engagement throughout the care continuum. This comprehensive platform merges multiple communication channels—such as websites, chatbots, call centers, WhatsApp, walk-ins, and referrals—into a single, shared inbox that allows for assignment, follow-up, source tracking, and conversion metrics that correspond with hospital information system records. Teams can set care-journey milestones, automate WhatsApp reminders, manage doctor and partner referrals, and collect feedback via QR codes, which are all tracked as tickets. An efficient bilingual chatbot on the website captures inquiries and generates leads, while features like role- and branch-based access, audit trails, and dashboards ensure smooth operations across various locations. Furthermore, a mobile field app enables the documentation of referral visits, guaranteeing that all interactions are systematically recorded. SurgyCRM is designed for hospitals and healthcare organizations, providing seamless integration with existing HIS/HMS platforms through APIs or scheduled data synchronization, and it can also accept data input via spreadsheet imports to accommodate diverse operational needs. This versatile solution is offered as a multi-tenant software-as-a-service platform, promoting collaborative use among a range of stakeholders, thereby enhancing overall efficiency in patient management. Ultimately, SurgyCRM not only streamlines processes but also fosters improved communication and collaboration within healthcare teams.

What is SurgiCare Medical Inventory?

SurgiCare has introduced a specialized Medical Inventory Management system designed to address the complex needs of ambulatory surgery centers (ASC). This innovative software, which is entirely web-based and compatible with barcode scanning, facilitates effortless tracking of inventory, purchase orders, and surgical preference cards, whether managing a single facility or multiple locations. Its impressive array of features includes supply management, reorder management, monitoring of consigned inventory, vendor history, materials tracking, surgical preference cards, and vendor pricing comparisons, all of which contribute to enhanced operational efficiency. By providing ASCs with a thorough understanding of their medical supplies, the system empowers them to swiftly adjust to the evolving demands of the healthcare landscape. Furthermore, this robust tool not only streamlines processes but also supports strategic decision-making in supply chain management.

Media

Media

Integrations Supported

WhatsApp

Integrations Supported

4D EMR

API Availability

API Availability

Pricing Information

$50
Annual subscriptions are scoped per hospital based on selected modules and deployment needs. A custom root domain, branded transactional emails, or a brand-owned Android app listing may incur additional charges.
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Surgy Innovation Labs

Date Founded

2020

Company Location

India

Company Website

surgy.health/products/surgy-crm

Company Facts

Organization Name

SurgiCare Software

Date Founded

2007

Company Location

United States

Company Website

surgicaresoftware.com

Categories and Features

Categories and Features

Ambulatory

Not specified

Medical Inventory

Barcode Scanning
Expiration Date Management
Purchasing
Reorder Management
Supply Management
Usage Tracking
Vendor Management

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