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What is SurveyCXM?

SurveyCXM is a powerful tool that helps gauge Net Promoter Scores, enabling you to identify your most loyal customers effectively. The user-friendly interface streamlines survey creation, allowing for easy customization to meet your unique requirements. This software provides essential insights into customer satisfaction and loyalty, making it an invaluable resource for businesses aiming to enhance their customer relationships. Additionally, the ability to analyze feedback in real-time empowers companies to make informed decisions based on the voice of their customers.

What is Simplesat?

Simplesat offers a simple and enjoyable platform for customers to share their feedback regarding their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). With integrations available for platforms such as ConnectWise, Zendesk, Autotask, Salesforce, Freshdesk, and HubSpot, you can seamlessly gather customer satisfaction insights. Additionally, you can incorporate the customer survey into your email signature, allowing for direct feedback collection through Simplesat. This centralized storage of all feedback facilitates straightforward analysis and actionable insights for your team, enhancing your customer relationship management efforts. By streamlining the process, Simplesat empowers businesses to better understand their customers' needs and improve overall satisfaction levels.

Media

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Media

Integrations Supported

Accelo
CodeTwo Email Signatures 365
ConnectWise PSA
Datto RMM
Datto Workplace
Dropbox
Easyflow
Freshdesk
HubSpot Service Hub
Klaviyo
Maileon
Microsoft Teams
RangerMSP
Replyify
ScalePad Lifecycle Insights
ServiceNow
Shopify
Slack
Supermetrics
Trengo

Integrations Supported

Accelo
CodeTwo Email Signatures 365
ConnectWise PSA
Datto RMM
Datto Workplace
Dropbox
Easyflow
Freshdesk
HubSpot Service Hub
Klaviyo
Maileon
Microsoft Teams
RangerMSP
Replyify
ScalePad Lifecycle Insights
ServiceNow
Shopify
Slack
Supermetrics
Trengo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$99/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

QDegrees Services

Date Founded

2023

Company Location

India

Company Website

www.qdegrees.com

Company Facts

Organization Name

Pronto Holdings

Date Founded

2016

Company Location

United States

Company Website

www.simplesat.io

Categories and Features

NPS

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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