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What is SurveyStance?

SurveyStance revolutionizes the feedback collection process for both customers and employees by offering engaging and interactive solutions. Our range of tools includes Smiley Face Feedback Kiosks, QR code surveys, and Email Signature Surveys, enabling you to effectively track satisfaction levels, uncover trends, and swiftly respond with automated alerts when negative feedback is detected. Additionally, the platform boasts advanced reporting features that leverage AI to interpret open-ended responses and assess vital metrics like NPS, CSAT, and Employee Engagement. By using SurveyStance, you not only collect valuable feedback but also take immediate steps to improve experiences and drive growth, ensuring your organization stays attuned to stakeholder needs. This proactive method ultimately fosters enhanced engagement and cultivates a more favorable atmosphere for everyone involved, paving the way for continuous improvement and success. As a result, organizations can better align their strategies with the evolving expectations of their audience.

What is QuickFeedback?

QuickFeedback is a targeted software solution aimed at improving the feedback and review processes for local service industries like restaurants, cafes, salons, spas, medical practices, car washes, and hotels. It introduces two cutting-edge approaches for collecting private feedback. The first approach, QR Feedback, enables walk-in customers to scan a code and share their opinions immediately, removing the necessity for a mobile app or account login. The second approach, Automated Feedback, automatically sends feedback requests after appointments, starting with integrations like Calendly. Customers can easily rate their experiences, express their thoughts in a personalized manner, and receive a friendly response generated by AI. Following this, every customer is given the chance to post a public review on various platforms such as Google, Yelp, Tripadvisor, or any preferred site, ensuring consistent visibility. In addition to these features, QuickFeedback provides a complimentary 30-day trial without requiring any credit card details, allowing businesses to explore its advantages without financial risk. This adaptability positions QuickFeedback as a compelling choice for local service providers eager to enhance customer interaction and bolster their reputation in the competitive market. Embracing this tool could significantly transform how businesses engage with client feedback and public perception.

Media

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Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$39
Free Trial Offered?

Pricing Information

$29/month
Free Trial Offered?

Supported Platforms

SaaS
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

SurveyStance

Date Founded

2011

Company Location

United States

Company Website

www.surveystance.com

Company Facts

Organization Name

QuickFeedback

Company Location

United States

Company Website

www.quickfeedback.ai

Categories and Features

Customer Feedback

Not specified

Survey

Not specified

Categories and Features

Customer Feedback

Not specified

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