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What is SurveyStance?

SurveyStance revolutionizes the feedback collection process for both customers and employees by offering engaging and interactive solutions. Our range of tools includes Smiley Face Feedback Kiosks, QR code surveys, and Email Signature Surveys, enabling you to effectively track satisfaction levels, uncover trends, and swiftly respond with automated alerts when negative feedback is detected. Additionally, the platform boasts advanced reporting features that leverage AI to interpret open-ended responses and assess vital metrics like NPS, CSAT, and Employee Engagement. By using SurveyStance, you not only collect valuable feedback but also take immediate steps to improve experiences and drive growth, ensuring your organization stays attuned to stakeholder needs. This proactive method ultimately fosters enhanced engagement and cultivates a more favorable atmosphere for everyone involved, paving the way for continuous improvement and success. As a result, organizations can better align their strategies with the evolving expectations of their audience.

What is Responster?

Create and share engaging surveys in mere minutes to secure an edge over competitors by obtaining real-time, actionable insights. Uphold service excellence across multiple locations by implementing interactive kiosk surveys that resolve common issues such as small text and unresponsive buttons. Happy customers are vital for a successful business, and customer satisfaction surveys play a crucial role in uncovering their preferences, needs, and concerns, allowing you to refine your offerings for your audience. Responster provides you with the essential tools, collaboration features, and control necessary to optimize your feedback processes, addressing everything from customer satisfaction to employee engagement, all within one unified platform. Accessible via any web browser or natively on both Android and iOS devices, Responster guarantees that you can reach your customers wherever they may be located. Additionally, the platform's integrated sharing options allow you to easily promote your surveys on your website and social media, amplifying your engagement capabilities. With Responster, gauging your audience's needs has never been simpler or more effective, ensuring you stay ahead in today’s fast-paced market. By leveraging these insights, you can make informed decisions that drive your business forward.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$39
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SurveyStance

Date Founded

2011

Company Location

United States

Company Website

www.surveystance.com

Company Facts

Organization Name

Responster

Date Founded

2012

Company Location

Sweden

Company Website

www.responster.com

Categories and Features

Customer Feedback

Not specified

Survey

Not specified

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Site Intercept Survey
Skip Logic

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