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What is SurveyStance?

SurveyStance revolutionizes the feedback collection process for both customers and employees by offering engaging and interactive solutions. Our range of tools includes Smiley Face Feedback Kiosks, QR code surveys, and Email Signature Surveys, enabling you to effectively track satisfaction levels, uncover trends, and swiftly respond with automated alerts when negative feedback is detected. Additionally, the platform boasts advanced reporting features that leverage AI to interpret open-ended responses and assess vital metrics like NPS, CSAT, and Employee Engagement. By using SurveyStance, you not only collect valuable feedback but also take immediate steps to improve experiences and drive growth, ensuring your organization stays attuned to stakeholder needs. This proactive method ultimately fosters enhanced engagement and cultivates a more favorable atmosphere for everyone involved, paving the way for continuous improvement and success. As a result, organizations can better align their strategies with the evolving expectations of their audience.

What is Simplesat?

Simplesat offers a simple and enjoyable platform for customers to share their feedback regarding their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). With integrations available for platforms such as ConnectWise, Zendesk, Autotask, Salesforce, Freshdesk, and HubSpot, you can seamlessly gather customer satisfaction insights. Additionally, you can incorporate the customer survey into your email signature, allowing for direct feedback collection through Simplesat. This centralized storage of all feedback facilitates straightforward analysis and actionable insights for your team, enhancing your customer relationship management efforts. By streamlining the process, Simplesat empowers businesses to better understand their customers' needs and improve overall satisfaction levels.

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Integrations Supported

Integrations Supported

Autotask PSA
Dropbox
Exclaimer
Gmail
HubSpot Marketing Hub
Intercom
Kaseya BMS
Keap
Maileon
Microsoft Outlook
ScalePad Lifecycle Insights
ServiceNow
Shopify
Signature 365
Spiceworks MSP
Strategy Overview
Supermetrics
Zapier
Zendesk Explore
Zoho Desk

API Availability

API Availability

Has API

Pricing Information

$39
Free Trial Offered?

Pricing Information

$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Trial Offered?

Supported Platforms

SaaS
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

SurveyStance

Date Founded

2011

Company Location

United States

Company Website

www.surveystance.com

Company Facts

Organization Name

Pronto Holdings

Date Founded

2016

Company Location

United States

Company Website

www.simplesat.io

Categories and Features

Customer Feedback

Not specified

Survey

Not specified

Categories and Features

Customer Feedback

Not specified

Customer Satisfaction

Analytics
Feedback Collection
Survey Management

NPS

Not specified

Survey

Data Analysis Tools
Email Marketing
Mobile Survey

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