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What is SwiftGuard?

SwiftGuard functions as an AI receptionist tailored for plumbing and heating businesses. When a plumber is engaged in work, such as fixing a sink or attending to a job site, SwiftGuard efficiently handles incoming calls by identifying itself as an AI assistant. It gathers important details like the caller’s name, address, and the nature of their issue, then organizes appointments in a connected Google Calendar based on current availability. Companies can choose whether SwiftGuard manages all calls or only those that go unanswered, and a simple access code allows for call forwarding, ensuring the business retains its original contact number. Furthermore, callers can easily reschedule or cancel their appointments, leave messages, and all interactions are tracked in a centralized dashboard, which includes recordings, transcriptions, and caller information. Any calls that SwiftGuard cannot address are flagged for follow-up. This AI tool supports multiple languages, including English, Dutch, German, French, Italian, and Spanish, and can effortlessly switch between languages as needed during conversations. For added security, all calls and their transcripts are encrypted and automatically deleted after a period of 90 days. There are three simple monthly subscription options available, each providing a set number of call minutes without additional per-minute fees, making it a cost-effective choice for businesses. Overall, SwiftGuard not only improves customer service but also allows plumbing and heating professionals to focus more on their core responsibilities, ultimately leading to increased productivity and satisfaction.

What is AI Answering?

AI Answering functions as a 24/7 AI call center solution specifically designed for legal practices, healthcare providers, home service companies, and real estate teams. This innovative platform employs AI voice agents to promptly manage all incoming calls, accurately discern the caller's purpose, collect organized information, schedule appointments based on current calendar availability, and direct or escalate calls according to user-defined guidelines. Each interaction results in a searchable transcript, an audio recording, a concise AI-generated summary, and an updated contact file for future use. A centralized dashboard enables real-time tracking of call metrics, such as volume, escalation rates, scheduled appointments, and average handling times. Furthermore, teams can set up outbound sequences for the AI to manage follow-ups, reminders, and re-engagement efforts with clients. Role-based access control provides tailored permissions for viewing, creating, and updating various modules, ensuring security and efficiency. The platform also meets SOC 2 Type II compliance and follows HIPAA regulations, with Business Associate Agreements readily available for users. Importantly, AI Answering supports both English and Spanish, allowing for improved communication and service delivery to a wider audience, thus enhancing overall client satisfaction. This versatility makes it an invaluable asset for organizations looking to improve their customer interaction processes.

Media

Media

Integrations Supported

Google Calendar

Integrations Supported

Google Calendar
AdvancedMD
Availity
Clio
HubSpot CRM
Microsoft Outlook
Tebra
Zapier
Zoom
athenahealth Population Health

API Availability

API Availability

Pricing Information

€69/month
Three flat monthly plans, billed monthly ex VAT (17% less on annual billing). Every plan starts with a 14-day free trial. No free version, no per-minute charges.
Starter: EUR 69/month - 150 call minutes, up to 10 minutes per call, 3 calls answered at once.
Pro: EUR 199/month - 350 call minutes, up to 15 minutes per call, 6 calls answered at once, priority email support.
Scale: EUR 449/month - 1,000 call minutes, up to 20 minutes per call, 12 calls answered at once, dedicated onboarding.
Free Trial Offered?

Pricing Information

$997/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

SwiftGuard

Date Founded

2026

Company Location

Netherlands

Company Website

swiftguard.ai

Company Facts

Organization Name

AI Answering

Date Founded

2026

Company Location

United States

Company Website

www.aianswering.ai/

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

AI Voice Agents

Not specified

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