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What is SwiftGuard?

SwiftGuard functions as an AI receptionist tailored for plumbing and heating businesses. When a plumber is engaged in work, such as fixing a sink or attending to a job site, SwiftGuard efficiently handles incoming calls by identifying itself as an AI assistant. It gathers important details like the caller’s name, address, and the nature of their issue, then organizes appointments in a connected Google Calendar based on current availability. Companies can choose whether SwiftGuard manages all calls or only those that go unanswered, and a simple access code allows for call forwarding, ensuring the business retains its original contact number. Furthermore, callers can easily reschedule or cancel their appointments, leave messages, and all interactions are tracked in a centralized dashboard, which includes recordings, transcriptions, and caller information. Any calls that SwiftGuard cannot address are flagged for follow-up. This AI tool supports multiple languages, including English, Dutch, German, French, Italian, and Spanish, and can effortlessly switch between languages as needed during conversations. For added security, all calls and their transcripts are encrypted and automatically deleted after a period of 90 days. There are three simple monthly subscription options available, each providing a set number of call minutes without additional per-minute fees, making it a cost-effective choice for businesses. Overall, SwiftGuard not only improves customer service but also allows plumbing and heating professionals to focus more on their core responsibilities, ultimately leading to increased productivity and satisfaction.

What is GTranscribe?

GEN provides a robust transcription solution for Asterisk and FreePBX, leveraging large language models to deliver high-accuracy voice-to-text conversion in multiple languages. The service includes advanced diarization features, allowing for the detailed identification of speakers, and provides a range of output files for deeper analysis. With the ability to integrate seamlessly with existing systems, businesses can easily automate transcription, analyze call data, and monitor performance, all while maintaining full control over privacy and compliance requirements. The service is highly customizable, ensuring that each business can tailor the solution to their unique needs.

Media

Media

Integrations Supported

Google Calendar

Integrations Supported

Asterisk
FreePBX

API Availability

API Availability

Has API

Pricing Information

€69/month
Three flat monthly plans, billed monthly ex VAT (17% less on annual billing). Every plan starts with a 14-day free trial. No free version, no per-minute charges.
Starter: EUR 69/month - 150 call minutes, up to 10 minutes per call, 3 calls answered at once.
Pro: EUR 199/month - 350 call minutes, up to 15 minutes per call, 6 calls answered at once, priority email support.
Scale: EUR 449/month - 1,000 call minutes, up to 20 minutes per call, 12 calls answered at once, dedicated onboarding.
Free Trial Offered?

Pricing Information

£10
For 30 hours of transcription. Prices vary depending on language and diarization options.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

SwiftGuard

Date Founded

2026

Company Location

Netherlands

Company Website

swiftguard.ai

Company Facts

Organization Name

GEN

Date Founded

1992

Company Location

United Kingdom

Company Website

www.gen.uk

Categories and Features

AI Receptionists

Not specified

Categories and Features

Transcription

AI / Machine Learning
Automatic Transcription
Full Text Search
Multi-Language Support
Speech Recognition

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