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What is Swim?

Swim is an all-encompassing cloud-based point of sale and business management solution specifically designed for independent jewelers in both retail and manufacturing sectors. It offers a wide range of features, including Point of Sale, Inventory Management, Customer Relationship Management, and Automated Marketing that covers SMS, email, direct mail, and newsletters. Moreover, it provides Supplier Management, Business Reporting, Repair and Job Tracking, Expense Management, among various others. By utilizing Swim, business owners can streamline and automate their operations, freeing up valuable time for other essential tasks. This intuitive, cloud-focused platform incorporates jewelry-specific functionalities that your team will find beneficial. Getting started is a breeze; simply sign up, and you can begin to harness its capabilities immediately. With Swim, you have the flexibility to manage your business from any location at any time. Additionally, its integrated calendar and job tracking features enhance your workshop's productivity and improve your overall return on investment. Swim also ensures that your staff is well-equipped to handle all customer inquiries throughout their journey, creating a smooth and enjoyable experience for everyone involved. Ultimately, Swim is an essential resource that effectively reduces the complexities associated with running a jewelry business, making it an indispensable asset for jewelers looking to thrive.

What is Jewelry Studio Manager?

The Jewelry Studio Manager serves as a specialized CRM tailored specifically for custom jewelry studios and jewelers, allowing for smooth integration with Shopify while also functioning effectively as a standalone web application. This system diligently monitors every aspect of a commission, from the initial inquiry through to the final delivery, and also oversees client preferences, purchase histories, and consultation scheduling, giving clients a personalized portal to track the progress of their jewelry items. Furthermore, it adeptly handles the management of materials, deposits, and repair requests, significantly simplifying the overall process for its users. Unlike typical sales CRMs, this tool is uniquely designed to cater to the specific requirements of the jewelry industry, addressing crucial elements such as commission lifecycles, ring sizes, preferences for metals and stones, as well as valuations and repairs, enabling jewelers to deploy a system that aligns perfectly with their operational workflow. This tailored solution proves to be especially beneficial for independent jewelry studios and retailers that have moved beyond the limitations of basic spreadsheets and notebooks, providing a more refined method for handling business operations. As a result, by centering on the complexities associated with the jewelry trade, it allows users to improve both their operational efficiency and overall customer satisfaction. In conclusion, this dedicated CRM not only enhances productivity but also transforms the way jewelers manage their customer relationships and business processes.

Media

Media

Integrations Supported

Shopify

Integrations Supported

Shopify

API Availability

Has API

API Availability

Has API

Pricing Information

$79 per month
Free Trial Offered?
Free Version

Pricing Information

$9.99/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Octahedron

Date Founded

2000

Company Location

Australia

Company Website

onswim.com

Company Facts

Organization Name

JMS Dev Lab

Company Location

Ireland

Company Website

jewelrystudiomanager.com

Categories and Features

Jewelry Store Management

Appraisal Management
Commission Management
Consignments
Customer Purchase History
Jewelry Design
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management

Categories and Features

Jewelry Store Management

Appraisal Management
Commission Management
Consignments
Customer Purchase History
Jewelry Design
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management

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