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What is Symphony RetailAI?

For the past thirty years, we have collaborated with grocery, pharmaceutical, DIY, and mass merchandise retailers, as well as their CPG manufacturer partners, to address major challenges in growth and profit margins by implementing advanced software solutions. With the rise of AI technology, we are further improving their return on investment. Our innovative strategies focus on enhancing customer interaction, improving supplier partnerships, launching food-to-go services, and transforming retail environments to include new in-store offerings and click-and-collect options, all backed by a history of successful outcomes. By utilizing comprehensive customer data and assessing current sales patterns, we assist in refining pricing tactics and marketing campaigns, which ultimately boosts customer satisfaction. Our dedication to providing impactful solutions empowers retailers to effectively navigate the complexities of the market while building enduring relationships with their consumer base. This ongoing commitment not only addresses immediate challenges but also positions retailers for future success in a rapidly evolving landscape.

What is Accenture Cloud Retail Execution?

The increasing intensity of global competition has presented significant obstacles for businesses seeking success in today's market. In response, companies are emphasizing the importance of fostering deeper and more meaningful connections with their customers, distribution channels, and consumers to enhance sales performance. Historically, those in the consumer products industry have faced an overwhelming array of solutions within their front office operations. To address this complexity, Accenture and Salesforce are collaborating to develop a cohesive engagement system for sales processes that leverages Salesforce’s technology alongside Accenture’s extensive knowledge in the consumer goods sector. With the introduction of Accenture Cloud Trade Promotion Management, businesses can effectively plan and execute promotional initiatives while gaining valuable insights into trade investments, expenditure, and overall profitability. Furthermore, Accenture Cloud Retail Execution enables both management and field sales personnel to implement targeted and compliant promotions, thereby improving their presence in the market. By combining their strengths, this partnership aims not only to simplify operations but also to foster sustainable growth in an increasingly competitive environment, ensuring businesses can adapt and thrive in the face of ongoing challenges. Ultimately, the goal is to create a more efficient framework that supports long-term success for organizations navigating this complex landscape.

Media

Media

Integrations Supported

Amazon Marketing Cloud
Appway Digital Banking
CUFinder
CipherTrust Data Security Platform
Informatica Data Privacy Management
Informatica Enterprise Data Catalog
Kezzler
LivePreso
MetricFire
Per Angusta
SS&C Chorus Document Automation
Skywise
Splunk User Behavior Analytics
Syniti Data Connectivity
Syniti Knowledge Platform
Tech Tracker
TrendSpottr
Triple Point S&OP
iSecurity AP-Journal

Integrations Supported

Amazon Marketing Cloud
Appway Digital Banking
CUFinder
CipherTrust Data Security Platform
Informatica Data Privacy Management
Informatica Enterprise Data Catalog
Kezzler
LivePreso
MetricFire
Per Angusta
SS&C Chorus Document Automation
Skywise
Splunk User Behavior Analytics
Syniti Data Connectivity
Syniti Knowledge Platform
Tech Tracker
TrendSpottr
Triple Point S&OP
iSecurity AP-Journal

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Symphony RetailAI

Date Founded

1986

Company Location

United States

Company Website

www.symphonyretailai.com/solutions/

Company Facts

Organization Name

Accenture Cloud

Date Founded

1989

Company Location

United States

Company Website

www.accenture.com/us-en

Categories and Features

CPG

Customer Management
Electronic Data Interchange
Financial Accounting
Forecast / Demand Planning
Inventory Management
Lot Tracking
Pricing Management
Shopper Marketing
Trade Promotion

Retail Execution

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

Categories and Features

Retail Execution

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

Trade Promotion Management

Analytics / ROI Tracking
Approval Workflow
Budgeting & Forecasting
Claims Management
Competitor Analysis
Compliance Management
Customer Management
Discount Management
Pricing Optimization
Promotion Calendar
Settlement Management
Trade Agreement Management

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