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What is Symphony?

Symphony Communication software is tailored specifically for the financial services sector, comprising four integrated platforms: Messaging, Voice, Directory, and Analytics. It is relied upon by over 500,000 users and more than 1,000 institutions, including all ten of the largest investment banks globally. Symphony Messaging serves as a versatile chat application for both internal and external communications. With its Federation feature, users can send messages off-channel via WhatsApp, SMS, WeChat, and LINE, all while adhering to the stringent compliance regulations of the financial industry. The software is accessible on both desktop and mobile devices, promoting adaptable work environments. The Symphony Voice platform is crafted for voice communication within the global finance sphere. This includes the Cloud9 trader voice solution, which connects traders with related teams seamlessly. Additionally, the award-winning wireless turret phone alternative facilitates easy deployment and boasts an array of robust features in a fully cloud-based software service. The interconnected Symphony Directory allows users to swiftly search for, locate, and contact financial counterparties in mere seconds, enhancing communication efficiency within the industry. Overall, Symphony's comprehensive suite of tools is designed to optimize collaboration and connectivity in a fast-paced financial landscape.

What is ABB Ability Symphony Plus?

ABB Ability™ Symphony® Plus is an advanced distributed control system (DCS) designed to improve plant efficiency and reliability through sophisticated automation, seamless integration, and optimization methods. With more than 35 years of experience, it has become the preferred automation platform for the power generation and water industries, adeptly meeting the complex requirements of engineering, procurement, and construction contractors while establishing a strong presence across various global markets. Moreover, Symphony Plus is backward compatible with previous models in the Symphony series, such as Network 90, INFI 90, INFI 90 OPEN, Symphony Harmony, Contronic, and Symphony Melody, facilitating a smooth upgrade path for its users. This adaptability, combined with a dedication to ongoing innovation, reinforces its reputation as a frontrunner in the sector. As industries continue to evolve, Symphony Plus is poised to address emerging challenges while maintaining its commitment to excellence.

Media

Media

Integrations Supported

AccessFintech
Appian
DTCC Data Services
Global Relay
Jira
LINE
PagerDuty
Salesforce
Saphyre
ServiceNow
Slack
Smarsh
SteelEye
Symantec EDR
Theta Lake
TradingView
WeChat
WhatsApp
Zapier
iPushPull

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Symphony Communication

Date Founded

2014

Company Location

United States

Company Website

symphony.com

Company Facts

Organization Name

ABB

Company Location

Switzerland

Company Website

new.abb.com/control-systems/symphony-plus

Categories and Features

Collaboration

Chat / Messaging
Contact Management
Real Time Editing
Task Management
Video Conferencing

Employee Communication Tools

Audio / Video Conferencing
Chat / Messaging
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback

Encrypted Messaging

Not specified

Internal Communications

Chat/Messaging
Employee Directory
Telephony
Video Chat
Voice Chat

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication

Audio Calls
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Categories and Features

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