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What is Symphony?

Symphony Communication software is tailored specifically for the financial services sector, comprising four integrated platforms: Messaging, Voice, Directory, and Analytics. It is relied upon by over 500,000 users and more than 1,000 institutions, including all ten of the largest investment banks globally. Symphony Messaging serves as a versatile chat application for both internal and external communications. With its Federation feature, users can send messages off-channel via WhatsApp, SMS, WeChat, and LINE, all while adhering to the stringent compliance regulations of the financial industry. The software is accessible on both desktop and mobile devices, promoting adaptable work environments. The Symphony Voice platform is crafted for voice communication within the global finance sphere. This includes the Cloud9 trader voice solution, which connects traders with related teams seamlessly. Additionally, the award-winning wireless turret phone alternative facilitates easy deployment and boasts an array of robust features in a fully cloud-based software service. The interconnected Symphony Directory allows users to swiftly search for, locate, and contact financial counterparties in mere seconds, enhancing communication efficiency within the industry. Overall, Symphony's comprehensive suite of tools is designed to optimize collaboration and connectivity in a fast-paced financial landscape.

What is LSEG Messenger?

Maintain active engagement with your colleagues and the financial industry, ensuring that your conversations remain secure and compliant even when working remotely. LSEG Messenger is provided at no additional cost with Eikon. With connections to over 30,000 reputable firms across more than 180 countries, it acts as an all-encompassing platform for chatting, sharing updates, accessing real-time data, visualizing charts, and leveraging analytics—all within our secure hosted environment. Notably, this application can operate independently of an Eikon subscription, enhancing its usability for various users. Getting started with LSEG Messenger is simple and intuitive, catering to different connection preferences. This collaboration tool is designed with a wealth of features, emphasizing both security and compliance. Additionally, every user of LSEG Messenger is subjected to screening and validation against World-Check, our comprehensive global risk-intelligence database. You can also utilize LSEG Messenger while on the move through the free Eikon App, which is compatible with all major mobile devices, enabling you to connect seamlessly with vetted buy-side and sell-side firms globally. As such, regardless of your location, you can remain connected and well-informed without any concerns about security or compliance. Moreover, the platform’s robust features empower you to build lasting professional relationships while navigating the complexities of the financial landscape.

Media

Media

Integrations Supported

Global Relay
AccessFintech
Appian
DTCC Data Services
FlexTrade
Google Cloud CDN
HERE Enterprise Browser
LINE
Microsoft Teams
Salesforce
Saphyre
Slack
SteelEye
Symantec EDR
Theta Lake
TradingView
Zapier
Zoom
iMessage

Integrations Supported

Global Relay
Eikon

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Symphony Communication

Date Founded

2014

Company Location

United States

Company Website

symphony.com

Company Facts

Organization Name

LSEG Data & Analytics

Date Founded

2018

Company Location

United Kingdom

Company Website

www.lseg.com/en/data-analytics/products/lseg-messenger

Categories and Features

Collaboration

Chat / Messaging
Contact Management
Real Time Editing
Task Management
Video Conferencing

Employee Communication Tools

Audio / Video Conferencing
Chat / Messaging
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback

Encrypted Messaging

Not specified

Internal Communications

Chat/Messaging
Employee Directory
Telephony
Video Chat
Voice Chat

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication

Audio Calls
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Categories and Features

Team Chat

Not specified

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