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What is Symphony?

Symphony Communication software is tailored specifically for the financial services sector, comprising four integrated platforms: Messaging, Voice, Directory, and Analytics. It is relied upon by over 500,000 users and more than 1,000 institutions, including all ten of the largest investment banks globally. Symphony Messaging serves as a versatile chat application for both internal and external communications. With its Federation feature, users can send messages off-channel via WhatsApp, SMS, WeChat, and LINE, all while adhering to the stringent compliance regulations of the financial industry. The software is accessible on both desktop and mobile devices, promoting adaptable work environments. The Symphony Voice platform is crafted for voice communication within the global finance sphere. This includes the Cloud9 trader voice solution, which connects traders with related teams seamlessly. Additionally, the award-winning wireless turret phone alternative facilitates easy deployment and boasts an array of robust features in a fully cloud-based software service. The interconnected Symphony Directory allows users to swiftly search for, locate, and contact financial counterparties in mere seconds, enhancing communication efficiency within the industry. Overall, Symphony's comprehensive suite of tools is designed to optimize collaboration and connectivity in a fast-paced financial landscape.

What is NetReveal Transaction Monitoring?

SymphonyAI offers a wide array of solutions aimed at combating financial crime, including the powerful, AI-enhanced SymphonyAI Sensa-NetReveal Suite and the agile Sensa point solutions, all crafted to elevate, integrate with, or support your existing risk management strategies. By utilizing flexible and innovative tools in areas such as analytics, investigation, integration, security, and cost-effectiveness, organizations can adeptly maneuver through the dynamic challenges presented by the financial services sector. Additionally, the state-of-the-art data analytics capabilities facilitate the accurate detection of suspicious activities, setting a new standard in the field by reducing false positives and enhancing detection precision. This comprehensive strategy not only bolsters risk management practices but also equips firms with the means to adhere to compliance requirements in a progressively intricate regulatory landscape. Ultimately, SymphonyAI's solutions represent a vital asset for organizations striving to safeguard their operations while navigating the complexities of financial crime.

Media

Media

Integrations Supported

Arctera Insight Archiving
Confluence
DTCC Data Services
Google Cloud CDN
HERE Enterprise Browser
Hammerstone Markets
Jira
LINE
Microsoft Teams
PagerDuty
Salesforce
Saphyre
SteelEye
Symantec EDR
Theta Lake
TradingView
Verint Community
WeChat
WhatsApp
Zoom

Integrations Supported

Arctera Insight Archiving
Confluence
DTCC Data Services
Google Cloud CDN
HERE Enterprise Browser
Hammerstone Markets
Jira
LINE
Microsoft Teams
PagerDuty
Salesforce
Saphyre
SteelEye
Symantec EDR
Theta Lake
TradingView
Verint Community
WeChat
WhatsApp
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Symphony Communication

Date Founded

2014

Company Location

United States

Company Website

symphony.com

Company Facts

Organization Name

SymphonyAI

Date Founded

2017

Company Location

United States

Company Website

www.symphonyai.com/financial-services/netreveal-transaction-monitoring/

Categories and Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Categories and Features

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

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