Symphony Reviews & Ratings

Symphony

4.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 4 out of 5 stars
ease 5 out of 5 stars
features 4 out of 5 stars
design 5 out of 5 stars
support 4 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Symphony?

Symphony Communication software is tailored specifically for the financial services sector, comprising four integrated platforms: Messaging, Voice, Directory, and Analytics. It is relied upon by over 500,000 users and more than 1,000 institutions, including all ten of the largest investment banks globally. Symphony Messaging serves as a versatile chat application for both internal and external communications. With its Federation feature, users can send messages off-channel via WhatsApp, SMS, WeChat, and LINE, all while adhering to the stringent compliance regulations of the financial industry. The software is accessible on both desktop and mobile devices, promoting adaptable work environments. The Symphony Voice platform is crafted for voice communication within the global finance sphere. This includes the Cloud9 trader voice solution, which connects traders with related teams seamlessly. Additionally, the award-winning wireless turret phone alternative facilitates easy deployment and boasts an array of robust features in a fully cloud-based software service. The interconnected Symphony Directory allows users to swiftly search for, locate, and contact financial counterparties in mere seconds, enhancing communication efficiency within the industry. Overall, Symphony's comprehensive suite of tools is designed to optimize collaboration and connectivity in a fast-paced financial landscape.

What is OpenText Enterprise Messaging?

Enterprise Messaging provides a comprehensive suite of tools for secure communication, encompassing email, instant messaging, and efficient task management, along with the added convenience of mobile synchronization. Team members can collaborate online using various formats such as Word, PowerPoint, Excel, and Open Document Format, facilitating seamless integration of their work. The platform allows for rich, topic-driven discussions that are project-based or team-oriented, enabling dynamic file sharing and real-time conversations. Additionally, all messaging content—including emails, attachments, and appointments—can be archived into a unified, searchable repository. Users also enjoy robust protection for both incoming and outgoing communications, which includes antivirus and anti-spam measures, safeguards against cybercrime, DDoS protection, and filters for inappropriate content, ensuring a secure messaging environment. This comprehensive security framework not only enhances collaboration but also protects sensitive information from various threats.

Media

Media

Integrations Supported

AccessFintech
Appian
Arctera Insight Archiving
Citrix Workspace
Global Relay
Google Cloud CDN
HERE Enterprise Browser
Jira
Microsoft Teams
Salesforce
Saphyre
Slack
Smarsh
SteelEye
Theta Lake
Unqork
Verint Community
WeChat
Zapier
iMessage

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Symphony Communication

Date Founded

2014

Company Location

United States

Company Website

symphony.com

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/enterprise-messaging

Categories and Features

Collaboration

Chat / Messaging
Contact Management
Real Time Editing
Task Management
Video Conferencing

Employee Communication Tools

Audio / Video Conferencing
Chat / Messaging
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback

Encrypted Messaging

Not specified

Internal Communications

Chat/Messaging
Employee Directory
Telephony
Video Chat
Voice Chat

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication

Audio Calls
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Categories and Features

Email Archiving

Not specified

Team Chat

Not specified

Team Communication

Not specified

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