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What is Symphony?

Symphony Communication software is tailored specifically for the financial services sector, comprising four integrated platforms: Messaging, Voice, Directory, and Analytics. It is relied upon by over 500,000 users and more than 1,000 institutions, including all ten of the largest investment banks globally. Symphony Messaging serves as a versatile chat application for both internal and external communications. With its Federation feature, users can send messages off-channel via WhatsApp, SMS, WeChat, and LINE, all while adhering to the stringent compliance regulations of the financial industry. The software is accessible on both desktop and mobile devices, promoting adaptable work environments. The Symphony Voice platform is crafted for voice communication within the global finance sphere. This includes the Cloud9 trader voice solution, which connects traders with related teams seamlessly. Additionally, the award-winning wireless turret phone alternative facilitates easy deployment and boasts an array of robust features in a fully cloud-based software service. The interconnected Symphony Directory allows users to swiftly search for, locate, and contact financial counterparties in mere seconds, enhancing communication efficiency within the industry. Overall, Symphony's comprehensive suite of tools is designed to optimize collaboration and connectivity in a fast-paced financial landscape.

What is Qwil Messenger?

Switch to a comprehensive professional platform that encompasses all your requirements. Maintain control over your data and uphold your brand identity. Experts suggest that traditional social chat platforms fall short for business applications. With Qwil Messenger, you can communicate instantly, safely, and effortlessly. Notably, Qwil Messenger boasts an open rate that surpasses that of email, along with a response rate that is significantly higher. It streamlines communication by reducing response times from a lengthy 90 minutes with emails to an impressive 90 seconds. Utilizing banking-grade security software, it facilitates seamless interactions with clients, colleagues, and team members. Effortlessly manage conversations and add participants whenever necessary. Stay connected on both desktop and mobile devices, eliminating the hassle of passwords, secure emails, or identification calls. Additionally, you can share your screen and transmit documents and messages within a single conversation. You can even schedule your next meeting with confidence, free from concerns about unauthorized guests interrupting. This innovative approach not only enhances productivity but also fosters a more secure communication environment.

Media

Media

Integrations Supported

Salesforce
Zapier
AccessFintech
Arctera Insight Archiving
Citrix Workspace
Confluence
Hammerstone Markets
LINE
Microsoft Teams
PagerDuty
Saphyre
Slack
SteelEye
Symantec EDR
Telegram
TradingView
Unqork
WeChat
Zoom

Integrations Supported

Salesforce
Zapier
Active Directory

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$30 per staff user/month
Subscription per staff user / month. Clients are free.

Options for enterprise (hosting, APIs and controls)
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
Windows
Mac

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Symphony Communication

Date Founded

2014

Company Location

United States

Company Website

symphony.com

Company Facts

Organization Name

Qwil Messenger

Date Founded

2017

Company Location

United Kingdom

Company Website

www.qwil.io

Categories and Features

Collaboration

Chat / Messaging
Contact Management
Real Time Editing
Task Management
Video Conferencing

Employee Communication Tools

Audio / Video Conferencing
Chat / Messaging
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback

Encrypted Messaging

Not specified

Internal Communications

Chat/Messaging
Employee Directory
Telephony
Video Chat
Voice Chat

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication

Audio Calls
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Categories and Features

Collaboration

Chat / Messaging
Contact Management
Content Management
Document Management
Video Conferencing

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
On-Demand Communications
Personalization

File Sharing

Audit Trail
Chat / Messaging
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
File Synchronization
Search
User Management
Workflow Management

Internal Communications

App Integration
Chat/Messaging
Employee Directory
Photo Gallery
Video Chat
Voice Chat

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Stickers / GIFs
Threaded Discussion
Video Conferencing

Team Communication

Audio Calls
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Video Conferencing

Video Conferencing

Electronic Hand Raising
Mobile Access
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing

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