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What is Symplify?

Symplify is a cross-channel CRM and marketing automation platform designed for marketers and CRM teams who need to move fast without losing relevance. Built in Stockholm with European data hosting, Symplify helps businesses across ecommerce, entertainment, and iGaming deliver personalised customer journeys at scale, across email, SMS, push, on-site, and more. With over 3.3 billion messages sent through the platform every year, it is built for high-volume operations, handling large data streams at scale while keeping automation simple to manage. AI is built into the platform across segmentation, churn prediction, and campaign optimisation. For teams running multiple brands, markets, or languages, Symplify offers the structure to scale without starting from scratch each time. Player and customer segments stay current automatically, journeys respond as behaviour changes, and compliance requirements are handled as part of the system rather than added on afterwards. Two and a half decades into building this platform, the same product leader who wrote the original code is still steering its direction. That continuity has shaped a tool that operators trust to handle serious volume and complexity without losing its core simplicity.

What is OptiKPI?

OptiKPI serves as a CRM and retention solution tailored specifically for companies in the iGaming sector. It equips these businesses with analytical tools aimed at enhancing player engagement, retention, and overall lifetime value. By leveraging real-time customer data, the platform crafts personalized marketing initiatives that not only boost revenue but also strengthen customer loyalty. Developed by marketing professionals, OptiKPI simplifies intricate retention strategies, enabling businesses to design unique experiences that resonate deeply with their players. With features like smart segmentation, automated campaigns, and live monitoring, the platform empowers businesses to connect with their audience effectively and promote enduring value. Furthermore, OptiKPI is accessible to enterprises of varying sizes, offering advanced features within an intuitive interface that ensures ease of use for all users. This adaptability makes it an ideal choice for companies looking to enhance their player relationships and optimize their marketing efforts.

Media

Media

No images available

Integrations Supported

Flows
Playable

Integrations Supported

Firebase
HubSpot CRM
HubSpot Customer Platform
Mailchimp
SendGrid
Textlocal
Twilio

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Contact for pricing
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Symplify

Date Founded

2000

Company Location

Sweden

Company Website

symplify.com

Company Facts

Organization Name

OptiKPI

Date Founded

2016

Company Location

Finland

Company Website

www.optikpi.com

Categories and Features

Email Marketing

A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Email Personalization

Not specified

Email Template Design

A/B Testing
Code From Scratch
Drag & Drop Editing
Image Library
Mobile-Friendly / Responsive
Premade Templates
Reporting / Analytics
Text Editor

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Segmentation
Website Visitor Tracking

SMS Marketing

Contact Management
MMS
Mass Texting
Message Personalization
Mobile Keywords
Reporting/Analytics
Scheduled Messaging
Shortcodes

Categories and Features

CRM

Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Segmentation
Task Management
Territory Management

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