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What is Synctrack?

Synctrack is a dedicated platform aimed at Shopify merchants to improve the post-purchase journey. It helps ecommerce businesses efficiently manage the customer experience after checkout, addressing components like payment tracking, shipment updates, delivery notifications, as well as handling returns and exchanges. With the Synctrack PayPal Tracking Sync feature, order tracking information is seamlessly updated with PayPal and Stripe, allowing merchants to keep payment records current, expedite fund releases, and reduce the chances of payment disputes and chargebacks. Furthermore, Synctrack Order Tracking provides a customized order tracking webpage where customers can monitor their orders, check the latest shipment status, track delivery progress, access carrier information, and review their tracking history. Merchants can personalize the tracking interface to reflect their branding, recommend products, offer support links, and incorporate social media, resulting in a unified customer experience. This all-encompassing strategy not only boosts customer satisfaction but also cultivates brand loyalty, ultimately leading to increased sales and repeat business.

What is Chargebacks911?

Chargebacks911® offers a comprehensive solution for both preventing and addressing chargebacks, leveraging their extensive real-world knowledge for effective profit recovery and risk management. Their innovative technologies and global strategies enhance every aspect of the chargeback process, utilizing a unique blend of artificial intelligence and human insight to optimize chargeback oversight, catering to both financial institutions and merchants seeking recognized revenue recovery solutions. The implementation of Chargebacks911's products is streamlined and user-friendly, ensuring compatibility with existing systems while adhering to the highest security standards, including PCI1 and SOC2 compliance. With an impressive array of integrations and partnerships, the company stands out as a leader in the field, equipped with unparalleled data and expertise regarding the chargeback process. Recognized for excellence in the industry, Cb911 has received accolades such as Best Chargeback Management Software and Best B2B Software, among many others, underscoring its commitment to innovation and client success. Furthermore, their proactive approach to chargeback management positions them as a trusted ally for businesses looking to safeguard their revenue streams effectively.

Media

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Media

Integrations Supported

Shopify
Checkout Champ
Sublytics

Integrations Supported

Shopify
Checkout Champ
Sublytics

API Availability

Has API

API Availability

Has API

Pricing Information

$0
Free Version
Free Trial Offered?

Pricing Information

$99 per month
Pricing is based on solution, integration, and volume. Our ROI guarantee ensures that the cost of our solution is always less than the revenue it generates for your business.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Synctrack

Date Founded

2017

Company Location

Vietnam

Company Website

synctrack.io

Company Facts

Organization Name

Chargebacks911

Date Founded

2011

Company Location

United States

Company Website

chargebacks911.com

Categories and Features

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

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