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What is Synctrack?

Synctrack is a dedicated platform aimed at Shopify merchants to improve the post-purchase journey. It helps ecommerce businesses efficiently manage the customer experience after checkout, addressing components like payment tracking, shipment updates, delivery notifications, as well as handling returns and exchanges. With the Synctrack PayPal Tracking Sync feature, order tracking information is seamlessly updated with PayPal and Stripe, allowing merchants to keep payment records current, expedite fund releases, and reduce the chances of payment disputes and chargebacks. Furthermore, Synctrack Order Tracking provides a customized order tracking webpage where customers can monitor their orders, check the latest shipment status, track delivery progress, access carrier information, and review their tracking history. Merchants can personalize the tracking interface to reflect their branding, recommend products, offer support links, and incorporate social media, resulting in a unified customer experience. This all-encompassing strategy not only boosts customer satisfaction but also cultivates brand loyalty, ultimately leading to increased sales and repeat business.

What is DPD Integration?

We are thrilled to announce our new Shopify integration with DPD, one of Europe's premier courier services. This integration application simplifies the tracking number generation process, helping to keep customers updated on their delivery status while also allowing for the quick closure of fulfillment once deliveries are completed. With this tool, you can eliminate the tedious task of manually completing shipping forms; a single click allows you to create shipments for both automated and manual orders. As the statuses of shipments evolve, orders are updated in real-time, ensuring that customers receive timely notifications about their deliveries. Additionally, you can print labels and packing slips in bulk for orders with tracking numbers, significantly boosting your operational efficiency. To make use of this application, you will need a DPD account to access their API for shipment generation. It's important to note that this integration is only available to businesses in selected countries, such as the United Kingdom, Ireland, Germany, Romania, Slovenia, Croatia, Czech Republic, Lithuania, Estonia, Latvia, Poland, Russia (Speedy), Portugal, Italy (BRT), and Hungary. By implementing this integration, we aim to streamline your shipping workflow while keeping your customers well-informed throughout the entire process. This innovation not only enhances productivity but also fosters a better customer experience by providing consistent updates.

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Media

Integrations Supported

Shopify

Integrations Supported

Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Enapps ERP
GetResponse
OroCommerce
Post Affiliate Pro
Wufoo

API Availability

API Availability

Pricing Information

$0
Free Version
Free Trial Offered?

Pricing Information

$5 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Synctrack

Date Founded

2017

Company Location

Vietnam

Company Website

synctrack.io

Company Facts

Organization Name

WebShopAssist

Date Founded

2017

Company Location

Romania

Company Website

apps.shopify.com/dpd-integration-by-webshopassist

Categories and Features

eCommerce Tools

Not specified

Categories and Features

Integration

Web Services

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