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What is Synctrack?

Synctrack is a dedicated platform aimed at Shopify merchants to improve the post-purchase journey. It helps ecommerce businesses efficiently manage the customer experience after checkout, addressing components like payment tracking, shipment updates, delivery notifications, as well as handling returns and exchanges. With the Synctrack PayPal Tracking Sync feature, order tracking information is seamlessly updated with PayPal and Stripe, allowing merchants to keep payment records current, expedite fund releases, and reduce the chances of payment disputes and chargebacks. Furthermore, Synctrack Order Tracking provides a customized order tracking webpage where customers can monitor their orders, check the latest shipment status, track delivery progress, access carrier information, and review their tracking history. Merchants can personalize the tracking interface to reflect their branding, recommend products, offer support links, and incorporate social media, resulting in a unified customer experience. This all-encompassing strategy not only boosts customer satisfaction but also cultivates brand loyalty, ultimately leading to increased sales and repeat business.

What is HiPay?

We work hand-in-hand with our merchants to boost their revenue by increasing their success rates while reducing potential risks. By analyzing extensive customer data, we extract critical insights that pinpoint the most effective payment options customized to each merchant's unique needs. Our adaptable scoring system combines payment protocols and business regulations with customer information, utilizing machine learning to enhance revenue, protect against fraud, and mitigate chargebacks. By harnessing top-tier data analytics, we reveal actionable insights that lead to increased conversions, improved revenue, and the development of lasting customer loyalty. Merchants have the capability to process payments in 150 currencies and through more than 220 payment methods across all platforms, including online, mobile, and physical locations, all via a single integration. HiPay serves as a global payment solution that understands the importance of transactions as more than just financial exchanges. Our innovative and flexible platform empowers merchants to fully exploit the value embedded in their payment data across diverse sales channels. By refining conversion rates and optimizing revenue pathways, merchants can also uncover and capitalize on new avenues for expansion. Ultimately, our goal is to transform the payment ecosystem, equipping merchants to flourish in a constantly changing marketplace, while fostering a community of innovation and growth.

Media

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Media

Integrations Supported

Shopify

Integrations Supported

Shopify
Alipay Plus
Android
Apple Pay
Apple iOS
HostBill
Izberg
Magento
Mirakl
OneStock
PayPal
PrestaShop
paysafecard

API Availability

API Availability

Has API

Pricing Information

$0
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Synctrack

Date Founded

2017

Company Location

Vietnam

Company Website

synctrack.io

Company Facts

Organization Name

HiPay

Company Location

France

Company Website

hipay.com

Categories and Features

eCommerce Tools

Not specified

Categories and Features

eCommerce Tools

Not specified

Fraud Detection

Not specified

Payment Analytics

Not specified

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