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What is Synctrack?

Synctrack is a dedicated platform aimed at Shopify merchants to improve the post-purchase journey. It helps ecommerce businesses efficiently manage the customer experience after checkout, addressing components like payment tracking, shipment updates, delivery notifications, as well as handling returns and exchanges. With the Synctrack PayPal Tracking Sync feature, order tracking information is seamlessly updated with PayPal and Stripe, allowing merchants to keep payment records current, expedite fund releases, and reduce the chances of payment disputes and chargebacks. Furthermore, Synctrack Order Tracking provides a customized order tracking webpage where customers can monitor their orders, check the latest shipment status, track delivery progress, access carrier information, and review their tracking history. Merchants can personalize the tracking interface to reflect their branding, recommend products, offer support links, and incorporate social media, resulting in a unified customer experience. This all-encompassing strategy not only boosts customer satisfaction but also cultivates brand loyalty, ultimately leading to increased sales and repeat business.

What is Lumino?

Lumino's innovative platform, referred to as The Merchant OS, offers a state-of-the-art payment processing system designed to improve transaction management, secure revenue, and stimulate growth for contemporary commerce enterprises through its extensive features catering to both online and in-person sales. By implementing a dual pricing model, it introduces a distinctive zero-fee processing option that enables merchants to hold onto a larger share of their earnings, while also incorporating integrated rewards programs, invoicing capabilities, recurring billing, ACH transactions, and tailored payment links that simplify the collection of payments. Furthermore, merchants can enjoy the benefit of receiving funds either on the same day or the next, all while being safeguarded by enterprise-level security protocols that protect financial assets and customer data. The platform also offers advanced analytics that provide insightful data regarding purchasing trends and overall business performance, as well as efficient chargeback management that is accessible directly from their dashboard. Moreover, Lumino emphasizes a seamless onboarding process, providing personalized setup services to swiftly get businesses up and running, along with round-the-clock premium support and simple integration with leading POS, e-commerce, and accounting software. This comprehensive approach to functionality and merchant assistance ensures that businesses are well-equipped to flourish in a rapidly changing marketplace, ultimately positioning them for sustained success.

Media

No images available

Media

Integrations Supported

Shopify
BigCommerce
GoHighLevel
Magento
OpenCart
PayPal
QuickBooks Online
SkyTab
Square POS
Stripe
Volusion
Wix
WooCommerce
WordPress

Integrations Supported

Shopify
BigCommerce
GoHighLevel
Magento
OpenCart
PayPal
QuickBooks Online
SkyTab
Square POS
Stripe
Volusion
Wix
WooCommerce
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

$0
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Synctrack

Date Founded

2017

Company Location

Vietnam

Company Website

synctrack.io

Company Facts

Organization Name

Lumino

Company Location

United States

Company Website

golumino.com

Categories and Features

Categories and Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

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