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What is Synctrack?

Synctrack is a dedicated platform aimed at Shopify merchants to improve the post-purchase journey. It helps ecommerce businesses efficiently manage the customer experience after checkout, addressing components like payment tracking, shipment updates, delivery notifications, as well as handling returns and exchanges. With the Synctrack PayPal Tracking Sync feature, order tracking information is seamlessly updated with PayPal and Stripe, allowing merchants to keep payment records current, expedite fund releases, and reduce the chances of payment disputes and chargebacks. Furthermore, Synctrack Order Tracking provides a customized order tracking webpage where customers can monitor their orders, check the latest shipment status, track delivery progress, access carrier information, and review their tracking history. Merchants can personalize the tracking interface to reflect their branding, recommend products, offer support links, and incorporate social media, resulting in a unified customer experience. This all-encompassing strategy not only boosts customer satisfaction but also cultivates brand loyalty, ultimately leading to increased sales and repeat business.

What is OnWhats.App?

Manage your products, their descriptions, and pricing with great efficiency. Set up your store's link, choose your currency, and provide clear payment instructions alongside delivery fees. Customers will certainly value the fast and enjoyable shopping experience you offer. Receive incoming orders directly on your WhatsApp or WhatsApp Business number, ensuring seamless transactions. The era of waiting in lines is over; customers can conveniently place orders, complete transactions, and be on their way in no time. Motivate your existing clients to browse your entire catalog and help them place orders through a simple e-store link, eliminating the need for a Payment Gateway. You can choose to accept payments through various options such as cash at the counter, cash on delivery, payment links, PayPal, or QR codes, depending on your preferences. It’s crucial to incorporate these payment details while setting up your onwhats.app store! From your dashboard, you can easily oversee your products, payment settings, pricing, and more to ensure everything operates smoothly. This streamlined method not only simplifies the ordering process but also significantly boosts customer satisfaction. Additionally, by fostering a user-friendly environment, you create a loyal customer base eager to return for more.

Media

No images available

Media

Integrations Supported

PayPal
Shopify
WhatsApp

Integrations Supported

PayPal
Shopify
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$0
Free Version
Free Trial Offered?

Pricing Information

$1 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Synctrack

Date Founded

2017

Company Location

Vietnam

Company Website

synctrack.io

Company Facts

Organization Name

OnWhatsApp

Company Website

get.onwhats.app/

Categories and Features

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

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